Harlow River Oaks

I’ve just renewed here, and it’s the first apartment complex I have ever renewed at. The leasing team is nothing short of amazing, I feel like they put in so much work to create a welcoming environment and I love to pass them on the hallways. Even though it is quite a large complex, they greet me by name and always make time to answer my calls/emails when I need them! The maintenance team is wonderful. Things break or need servicing, and it’s always been completed within 48 hours, no matter how small or large of a task I’ve requested. The maintenance team is always seen around the complex but has made time to stop and talk to me a short while in the halls or in the parking garage when they have time! I’ve had one emergency maintenance request and felt awful for having to call in the middle of the night, but it was fixed SO quickly and they spent some time to reassure me. If there is a fix that would take longer than the 24/48hr mark, it’s always been communicated clearly to me as to why and when they expect the project/task to be completed by both maintenance and the leasing office! I really appreciate the team here. They deserve all the praise for creating a space I get to call home.

Ayanna was incredibly helpful and friendly throughout the entire leasing process. She was knowledgeable, patient, and always quick to answer my questions, which made everything feel seamless and stress-free. Her professionalism and positive attitude really stood out. I truly appreciated how smooth she made the experience from start to finish. Thank you !

Living in this apartment has been a fantastic experience, thanks to Cynthia's incredible support. From my move-in day, she ensured everything went smoothly and was always available for any questions or concerns. Her dedication continues as she regularly checks in to make sure I’m satisfied. The apartment is great, but it’s Cynthia’s attentiveness that truly makes it feel like home. I highly recommend this place for anyone seeking a supportive community!

The best apartment in river oaks. The staff is the so kind. Maintenance is always on time and prompt. I once had an issue with my air late at night after business ours and the maintenance went above and beyond to make sure It was fixed for me that night. NEVER had an insect problem. They clean like clockwork every morning. And I’m in RIVER OAKS for a super affordable price. I’m never leaving!!

I moved to Harlow River Oaks at the end of March, 2023 and My leasing agent Jay was a huge help!!! I moved here from Mexico and he made the process so easy. He got me approved promptly and his personality is amazing!!!! This was the first property I saw in the area and I filled out the application right after the tour. The property is in a great location… there are plenty of nice restaurants that are in walking distance - Target is also in walking distance. Joanna, the property manager, is also very sweet! The only con I have is sometimes the residents on my hallway don’t follow the rules when it comes to valet trash so that’s super annoying. Other than that, I would recommend staying here.