Harlow River Oaks

I’ve just renewed here, and it’s the first apartment complex I have ever renewed at. The leasing team is nothing short of amazing, I feel like they put in so much work to create a welcoming environment and I love to pass them on the hallways. Even though it is quite a large complex, they greet me by name and always make time to answer my calls/emails when I need them! The maintenance team is wonderful. Things break or need servicing, and it’s always been completed within 48 hours, no matter how small or large of a task I’ve requested. The maintenance team is always seen around the complex but has made time to stop and talk to me a short while in the halls or in the parking garage when they have time! I’ve had one emergency maintenance request and felt awful for having to call in the middle of the night, but it was fixed SO quickly and they spent some time to reassure me. If there is a fix that would take longer than the 24/48hr mark, it’s always been communicated clearly to me as to why and when they expect the project/task to be completed by both maintenance and the leasing office! I really appreciate the team here. They deserve all the praise for creating a space I get to call home.

Ayanna was incredibly helpful and friendly throughout the entire leasing process. She was knowledgeable, patient, and always quick to answer my questions, which made everything feel seamless and stress-free. Her professionalism and positive attitude really stood out. I truly appreciated how smooth she made the experience from start to finish. Thank you !