Greenbriar Park

If you, the owner, really feel sorry about our security deposit being unreasonably deducted, can you refund me??? I strongly suggest everyone stay away from this apartment. We made the unit cleaner than when my daughter moved in 5.5 years ago, and they still deducted our deposit, stating that the reason is that the ceiling had water marks. The assistant manager stated "We know you didn't damage the ceiling, but you didn't report it on time.” The watermark had shown up after a big storm one month before our lease expired. We reported it to the office, along with one of the stove burners not working at the same time. The maintenance team said they wouldn't repair those issues since our lease would expire in one month. So we compromised without one big burner, and we let them decide when to repair the ceiling. We never thought they would charge us for the ceiling mark. When inquired further, they stated that we didn't report it on time, and therefore, they had to spend time repairing the roof and couldn’t rent out the unit in time. This doesn’t make sense since they could have repaired it when we reported it an entire month ago! The leasing office increased more than 30% of the rent during the last renewal time after my daughter had lived here for 4.5 years (previous renewal rents were increased but acceptable). After talking with the manager, she said she would recheck it. Then the rent even got higher. After several conversations, she eventually adjusted the rent to be high but acceptable. I strongly ask everyone be careful when you consider this apartment. Their leasing office tries their best to rob your money during the renewal and move-out period.

I’ve had an amazing stay at this apartment complex. It’s very family-friendly and clean. Customer service with the front office has been impeccable. Raymon has also addressed every maintenance problem we’ve had very fast. He’s quick to reply and everything has been resolved perfectly. Highly recommend staying here.

There has been a water leakage in the apartment almost every other day, leaving the parking area flooded. Interestingly, management noticed this only after more than a week—when one staff member mentioned she happened to walk through the parking and saw the leakage. Better late than never, I suppose. Despite this, the repair was conveniently scheduled for yet another week later. In the meantime, my apartment has no water supply at all. When I called management, I was informed that the issue would be fixed only on the scheduled day—three days from now—and residents are expected to manage without water until then. So, just to be clear: residents have no water to use, while water continues to flow freely in the parking area, creating a clear safety hazard due to excessive puddling and slip risks.

I had a lot of questions, and Lally was incredibly patient and gracious throughout the process. She even took me on multiple tours to ensure I was making the right decision. I visited the property at different times of day to get a true feel for the community, and each visit exceeded my expectations. The location is perfect, especially with its close proximity to my job at TMC. The property is well-maintained, and I’m really impressed with how well it’s tended to. Overall, I’m extremely satisfied with my choice!

I don’t usually write reviews, but Lally truly deserves one. From the first day I met her, she made the whole leasing experience feel easy, warm, and personal. I’ve stayed here for three months now, and honestly, she’s been one of the biggest reasons it’s been such a positive experience. What stood out the most is how genuine she is. Lally never called at random times or pushed me to make quick decisions, she simply listened, understood what I needed, and guided me with patience. When the apartment I chose ended up being taken by someone else, she didn’t let me feel discouraged. Instead, she immediately found alternatives and made sure I still found something perfect for me. She’s always smiling, always positive, and you can tell she truly cares about people, not just about filling units like other leasing offices do. Her kindness, professionalism, and calm energy make her a rare in this industry. Every interaction with her left me feeling valued and supported. Thank you, Lally, for going above and beyond and for bringing such light and positivity to this place.