Gables Upper Kirby

I can’t emphasize enough how pleasant my move in process was. Starting from the tour to the official move in everything was great. I love my apartment and all of the amenities. Most of all Carmen Thomas was the most helpful and friendly person I have ever had help me find an apartment. She has constantly made sure I was doing okay and answered any and all questions I had. She has gone above and beyond and I can’t express how great she has made this process.

Very friendly and helpful maintenance team that goes above and beyond to address issues with your unit and the building. Had my microwave handle break off due to age and they fixed the handle, a couple days later they replaced the entire microwave for a newer model. For other issues, they have always been efficient and prompt to address them.

I cannot say enough great things about the entire maintenance crew at this apartment complex. From start to finish, they have been nothing short of professional, reliable, and genuinely caring. Any time an issue comes up, it’s handled promptly and thoroughly, and you can tell they truly take pride in their work and in keeping the community running smoothly. I especially want to give a huge shoutout to Ervin. He is absolutely amazing. Ervin consistently goes above and beyond—he’s knowledgeable, respectful, patient, and always takes the time to explain what he’s doing and make sure everything is done right the first time. His attitude alone makes a stressful situation feel manageable, and his workmanship speaks for itself. You can tell he truly cares about residents and takes his role seriously. The entire maintenance team deserves recognition for their responsiveness, attention to detail, and positive attitudes. It’s rare to find a crew that is this dependable and personable, and it honestly makes a big difference in day-to-day living. Knowing that issues will be handled quickly and professionally brings real peace of mind. Thank you to Ervin and the whole maintenance team for all that you do. You are truly appreciated, and this community is lucky to have you!