Boone Manor

*** 1Year (Approaching) Update*** My experience with Boone Manor/ZRS Management: On October 2, 2024, I received a letter from the property’s legal representative offering early termination of my lease without penalties, fees, or concession paybacks, provided rent was paid through my vacate date and the unit was left in rentable condition. The letter gave me until October 31 to decide. However, on October 4, I received an unexpected email from the attorney stating that unless I agreed to vacate by a date in October and signed a lease termination agreement containing an NDA, eviction proceedings would begin. When my attorney requested to review the proposed agreement, no response was provided. Feeling pressured and without a clear agreement, I vacated the unit under the terms of the original October 2 letter, without signing the NDA. The unit was left in good condition. Since moving out, I have discovered: • Adverse rental information reported to credit/tenant screening agencies; • Charges for the remainder of the lease and additional fees, despite the October 2 letter stating those would be waived; • No return of my security deposit, even though the unit was vacated in good condition. This experience has negatively impacted my ability to secure housing and has harmed my credit. I am sharing my experience so others are aware of the issues I faced. I’ve had a very negative experience with the property management team at Boone Manor. In my opinion, Abraham Martinez (Boone’s Property Manager) has exhibited unprofessional behavior that goes beyond mere rudeness. Specifically, he has repeatedly tried to belittle me, often speaking down to me and dismissing my concerns with condescension. Instead of addressing concerns with a helpful attitude, he has been what I interpret to be consistently confrontational, demeaning, and dismissive. On multiple occasions, Abraham has responded to my requests and issues with what appears to be threatening and aggressive language, which has made my time here incredibly stressful. The lack of respect and professionalism is alarming and has created a hostile living environment for me. What is even more concerning is Abraham’s attempted interference with an ongoing police investigation due to an incident that was reported by me and security on August 21, 2024 that involves another resident. What was shown to be, in my opinion, clear favoritism towards that resident, he actively tried to persuade officers not to file a report, which raises serious ethical and legal concerns. This interference not only jeopardizes the investigation but also demonstrates a shocking lack of integrity and respect for legal processes. This has further compounded the distress I’ve experienced. Most alarmingly, Abraham has shown an invasive disregard for privacy by viewing my LinkedIn profile without a legitimate reason. This unwarranted action feels like a breach of personal boundaries and has made me feel targeted and uncomfortable. With many residents having voiced the same concerns and interactions with onsite management staff, I hope that ZRS Management (property management) finally addresses these issues promptly to prevent future tenants from experiencing similar problems. For now, I would advise potential renters to be cautious and consider other options. Video interaction of security, Abraham and I in my home on August 21, 2024 after I placed an after-hours distress call to security: