Auxiliary Enterprises University Housing

Trash parking with trash guards who speak súper bad English

I lost my cat in the UT Housing Apartment Complex about a month ago, and it was an incredibly stressful experience. I truly want to highlight how supportive Erica, the property manager, was throughout the entire situation. She helped us log the missing pet right away and went above and beyond—day in and day out—to assist us in searching. Her dedication, kindness, and willingness to help made a huge difference during a very difficult time. Her husband also stepped in to support us, and together they were such a thoughtful and compassionate team. They are genuinely a wonderful couple. Unfortunately, my experience with the director, Lisa, was very different. She was not helpful and denied us permission to actively search for our cat, which was disappointing and added to an already stressful situation. Overall, while I’m grateful for Erica’s exceptional support and care, I wish the same level of understanding had been shown across the board.

Pros: -Cheap -Lots of parking for guests -Near TMC with shuttles -Near NRG Cons: -Lots of Roaches -Do construction without telling you until the day before (water shut-offs, random construction people coming to your door, ect) -The tenants in Phase 1 let their kids run around all over the place/in the road, and they're loud, so for students, it can be hard to study. -The public laundry is pretty gross, I don't think it gets cleaned often and the tenants don't take good care of it -Most of the staff is pretty mean -They're raising rent even though all they did was repaint the buildings and are gonna make the internet worse (now it's going to be one internet for the entire complex instead of individual routers in each unit) lmao -Only one entrance and exit, and sometimes there's a line to get into the complex

They make you show your drivers license at the gate. Made me get out of the passenger side of my car at the gate and wait on the side of the road because I didn’t have my ID on me while my partner went inside the property. Claimed it was for “security purposes” but making someone wait on the side of the road is safer?