Ashford Willow Falls

Painted over problems, I've had 3 different leaks. Termites, ants and roaches and someone broke in.

First off let me start by saying the property manager Carlos, is wonderful! Very humble, willing to go the extra mile, and is honest, but in the kindest way. I have lived here with family for over 2 years and have seen people come and go but Carlos has been the most helpful and even Celeste. She is very sweet, and also willing to do what it takes to help you out. This place has beautiful apartments and surprisingly enough they are really nice especially on the inside & really affordable. Lastly, the maintenance team is so on top of things. When my mom or dad needed something done they would get it done! Overall, this place would get 10 stars if it were an option.

Joar Yánez is an exceptional maintenance technician. He's always on time, clearly explains what he's doing, and makes sure everything is working perfectly. Very professional, friendly, and efficient. Highly recommended!

Well, I hardly give one star, but I believe this particular property deserves the worst possible rating. Here's why: not family friendly property. In fact, pure liberal based property. Adults playing music, being load, and not following rules are okay. But placed a lot of restrictions on kids. So, it is not pro family property. There is a front desk lady named Bianca. She is the most careless and least knowledgeable leasing agent staff member. Please read your contract carefully, and Do not trust the leasing staff's word. Because I trusted them and then paid the price. Just waiting for my lease to be over.