2016 Main Condominiums

This is a formal complaint regarding the ongoing issues in the building. The elevator has been broken for nearly four years. This is unacceptable and creates serious inconvenience and safety concerns for residents. Instead of fixing the actual problem, management continues to perform cosmetic work such as repainting the walls repeatedly, while the elevator remains unusable. At the same time, HOA fees continue to increase dramatically. Residents are paying more and more each year, yet the quality of services and maintenance is getting worse. Additionally, the building Wi-Fi is extremely slow and frequently does not work properly. This has been an ongoing problem that has not been resolved. Residents deserve transparency and proper maintenance for the fees we are paying. Immediate action is needed to repair the elevator permanently, address the Wi-Fi issues, and explain why HOA fees continue to increase while services decline.

We used to live in 2016 Main from 2013 to 2023. It is a very well maintained building with good, helpful staff. You will find exceptions to that like any other place. If you work in downtown or enjoy downtown living, this location is hard to beat. My wife and I used to walk to work and return home to enjoy a nice dinner while most of our colleagues were probably fighting the horrible Houston traffic. The units are very good sized with balconies and good views. The building management was in the process of remodeling and renovating pool area, exercise room, etc. It probably finished after we sold our unit. The traffic noise is very high. There were a couple of bars that had loud music playing at night. They were very close to the building so it was bothersome at night, even on weeknights. By the time those bars started operating, we were close to retirement so we decided to sell and retreat to our suburban home. The building management did work with the HPD to check the noise from the bars. You can do some sound insulation to floor to ceiling doors and windows to reduce the noise but it is expensive. If we had decided to continue to live there, we would have tried that route. The other issue is safety. There were a lot of homeless people who were sleeping and making a mess under the highway overpass. Unfortunately, that is a common problem with most downtown areas around the country. Only once, my wife was harassed by a mentally challenged woman while walking to work early in the morning. The police responded quickly and asked my wife if she wanted to file charges. She declined so the matter ended there. The HOA dues are high but they cover a lot of utilities including WiFi. The WiFi is not strong enough to work from home. We did get Xfinity for our unit. Considering the good maintenance, security and paid utilities which are included in HOA dues, it is well worth it. The garage area is secure and clean. There are assigned parking spaces. We did not have any problem with someone parking in our space like some of the other condo buildings. There was ample parking for guests and visitors. All in all, we enjoyed our stay in the building.