Waterford Place at Riata Ranch Apartments

Unprofessional Management and Unauthorized Entry. Worst management experience I’ve ever had. I spoke with Janet multiple times, and every interaction was unpleasant. I scheduled a pre-move-out inspection for January 20th, which was supposedly completed. However, on January 28th, maintenance entered my apartment again with no work order, no request, and no notice. When I called at 5:00 PM that day to ask why they entered my home after the inspection was already finalized, Janet was incredibly dismissive. She rushed me off the phone, claiming they "had to inspect the apartment," but failed to explain why I wasn't notified or why a second visit was necessary. This is a major safety issue. I have a large dog, which is exactly why I scheduled the original appointment—so I could secure him. If my dog had bitten an intruder entering without notice, he could have been put down through no fault of his own. It is terrifying to know management enters units whenever they feel like it, regardless of scheduled appointments. I only caught this because I have cameras. Furthermore, they are now claiming the bedroom carpets need to be replaced. My camera footage proves that nobody even entered the bedrooms during either visit. When I offered to provide this video evidence, Janet told me it didn't matter and that I would be charged $85 regardless. There are no rips or stains; they are charging me for "damages" they haven't even looked at. This complex is a joke. They are unprofessional, impossible to reach, and will try to nickel-and-diming you for everything. Avoid this place at all costs

I sure do live here. Two of the doors came off the hindges, the clothing washing machine smells weird and the dish washing machine broke down. I do like it here, however, despite it being more unstable than a middle school art project.

I’ve been living at Waterford Place at Riata Ranch for the past five months, and I’m very happy with their excellent maintenance and service. The manager, Noreen Renteria, and leasing professional, Noemi, are both extremely helpful, polite, and responsive. Any maintenance requests are handled quickly and efficiently. Whenever I visit the leasing office, they are always friendly and ready to help. Overall, it’s been a great living experience here.

Clean and well-maintained apartment complex. The management team is responsive, and maintenance requests are handled quickly. Quiet neighborhood, good amenities, and great value for the rent. I’ve had a positive experience overall. Spacious unit with modern appliances and a friendly leasing staff. Highly recommend this property

Unless you want to deal with incompetence every time you have an issue then this is the location to move too.The maintenance people were outstanding and nice people. But the office staff on the other hand are a completely different beast. My boyfriend’s car got broken into several times while I was living there. They want to implement certain regulations and rules but can’t do right by the residents that live there. Move out process is a joke. Do not recommend!