Indigo Pointe

I was a resident at this community for one year and unfortunately did not have a positive experience. During my lease, I had ongoing issues with loud neighbors that were reported multiple times but never fully resolved. I also experienced pest control issues early on. At move in, there were several maintenance concerns, including broken blinds in almost every room and damaged cabinets. These issues were reported to management via email (which I have documentation of). I was told they would be addressed, but they were never fully resolved during my tenancy. After moving out, I was charged for paint chips, carpet discoloration, and surface wear that were either pre existing or normal wear and tear. I documented the condition of the apartment at both move in and move out with photos. I was also billed for an amount that did not match the original move out statement provided to me. Additionally, I was told there was food left in the refrigerator, but no photo documentation was provided to support that claim. I believe move out charges should be transparent, consistent, and supported by clear documentation. I would strongly encourage future residents to document everything thoroughly and keep records of all communication.

The maintenance staff are incredible; thanks to them, the property is clean and organized. I highly recommend this apartment complex.