Bell Lancaster

Been living here two years with my husband and small child, they’re very accommodating and respectful. Karen is amazing and the maintenance staff is always timely and on point. They’ve been more than present with any and every concern.

Man it's been a disaster from the start. I was told I needed to make the move in date by end of month, to get the special promo. They made me rush to get paperwork done but I never got the 2months promo. Never was told I didn't get promo until the rent was due, costing me about 800 in extra charges. Management staff is garbage. Didn't try to work with me. Front office is clueless. I would stay away, many more issues. Going file against bell partners.

It’s a good place to live and the new staff Karen and Blake are amazing. My only issue is the parking garage and the walkways between the elevators. If they were cleaned more often it would help a lot. Terribly in need of pressure washing. Has a really grimmy look and feel to it.

2/5.. moved into a unit one month ago to no a/c for weeks, took countless emails and requests’ to get this fixed. Clothes dryer didn’t dry, got a new one installed, still doesn’t dry. Mail key? Took a month to get a new one since it didn’t work. Shower curtain rod falling out of the wall (only to find more previous tenant dust build up which is in every corner of this place - dirty move in) still falling out so I put up a new rod. Ice maker, doesn’t work. Half the outlets, don’t work. Front door knob is wonky and addressed in move in papers which obviously weren’t looked at. Flooring is scuffed up beyond a quick repair.. Completely unprepared for anyone to move in to this apartment complex. Absolutely rushed. Want your packages? Good luck.. Amazon can’t figure out the parcel “room”, parcel system doesn’t work.. Trash is everywhere outside by the chutes. Fire alarms go off at night.. Location is great but if you ever want to sweat for week, be completely blown off for weeks until u request a new unit, this is it. More employees or something would help this place.