Mustang Station Apartments

Zakeyus was so incredibly kind and welcoming from the very beginning!! This was my first time looking for an apartment after moving out of campus housing in Dallas, so I was honestly really nervous and a little overwhelmed. But he made me feel so much more comfortable right away and took the time to explain everything about the apartment so clearly and kindly. He was so patient, sweet, and understanding, and that meant a lot to me during this process. I had a lot of worries and fears at first, but he really helped ease my mind and made the whole experience feel so much less stressful. You can tell that the staff here are genuinely kind and good people!! I ended up applying the very same day I met him, and I truly feel confident that it was the right choice!! I’m so thankful to Zakeyus and the whole Mustang Apartments crew for being so kind and making such a big step in my life feel so much easier and more comforting. Thank you so much!!

Karen is truly the best! She is professional, responsive, and genuinely cares about her residents and her team. From the very beginning, she has gone above and beyond to make sure everything runs smoothly and that everyone feels heard and supported. She handles situations quickly and efficiently, always with a positive attitude and a smile. It’s rare to find a manager who leads with both strength and kindness, but Karen does exactly that. Any community would be lucky to have her!

I moved in here July 2023 and at that time I had a great experience with the office staff and complex in general..........that all ended at the end of 2023 when it was sold to a new management company. Ive been completely locked out of the building multiple times because the security and building access system stops working (which also means elevators stop working) and its weeks sometimes months before its fixed. Elevators pretty much never get fixed. Towards the end of my time here i was having to work with the front office frequently to coordinate my lease and move out situation. The office manager, Bobbi, is generally professional and actually gets things done, meanwhile one of the leasing associates, DJ, answers the phone with a passive aggressive attitude 100% of the time. That is if you can ever get someone to answer the phone. My unit itself was fine and maintenance was consistent when i put in orders for basic issues such as air filters and hot water. I was a loyal tenant for over 2 years, took care of my unit, deep cleaned upon move out and was still slammed with $500 in fees. All that being said, proceed with caution. *Also if you see a bunch of 5 star reviews written around the same time, thats not a coincidence, its a lie. They hosted a pool party ONE TIME and said tenants had to write good reviews to be entered to win a prize.

If you like living in filth, move here! Trash has been piled up in front of trash rooms on every floor for months now. A notice was sent 2 weeks ago and residents are still not being held accountable. Trash is so bad at times that you can’t even get into the door to get inside. Management doesn’t walk the grounds because they don’t care. Doors from staircases to garage are always broken. Locked doors from garage to inside are non existent. Outside areas smell like strong dog urine because dogs are encouraged to urinate on the pavement areas and sidewalks. Don’t ask leasing staff for anything at all. Attitude immediately just for walking into the office. This door handle to get inside has now been missing for a full year, I myself have reported it multiple times. You’ll cut your hand if you want to enter through there. *edit today 12/6/25, 4 days later, trash still in the garage and door handle still broken. As I said, management and leasing staff could care less. I pay way too much living here in these conditions. They leave the same responses on all reviews and take no action to make things better.

DO NOT RENT HERE I moved in June 2024 and immediately ran into lies, broken promises, and total neglect from management. On my second tour which was a scheduled appointment, my leasing agent ignored me and walked off to show someone else — a huge red flag I ignored because someone else offered for me to join their tour when they saw me waiting and mad about what just happened. The elevators were a nightmare. They repeatedly broke for weeks at a time, and when they went down, the gates and door pads failed too, locking residents out. From June 2025 until September 13, 2025 (possibly longer that is when I moved my belongings), the elevators were completely broken. Maintenance requests were closed with no explanation. Their response? “Since we don’t repair those and have to sub them out, we just close them.” Zero communication, zero accountability. Cleanliness is disgusting. Vomit sat outside doors and in stairwells for weeks, “cleaned” with kitty litter and a sweep. Security? None. Gates were always broken; anyone could enter. Parking is a nightmare. Abandoned vehicles, including a blue truck that sat 15 months, took prime spots while residents had to park on top floors. Towing is never enforced. Moving out was a disaster. With elevators still broken, I had to pay extra to rent a small flatbed truck that could fit in the parking garage and personally help the movers I am paying to do this job haul furniture down to the Moving truck because nobody wanted to move furniture from the 4th floor unless there was an elevator. They even deducted money from my deposit with a confusing, vague breakdown. Luxury apartments? Total joke. Management only cares about money. DO NOT RENT HERE. and management I don't want to hear the lie response you post to all your reviews its garbage you tell us to call you, and NOBODY ever answers your phones or responds so why lie and pretend you all care.