Mountain Village

The community itself is peaceful, and the office staff are genuinely kind and helpful, but unfortunately the apartments have serious maintenance and structural issues that make living here very difficult. The “remodels” are mostly cosmetic—fresh paint and new carpet—but the underlying problems are never addressed. The biggest issue is the flooding. My apartment—and many of my neighbors’—flooded repeatedly. Water came up through different areas, including the bathroom, kitchen, dining area, closets, and even the bedroom. I was moved to another unit, but the flooding continued. Maintenance only vacuumed the water and put out fans, which didn’t fix the cause and left my furniture at risk of damage every time. The plumbing is also poor, and the water temperature in the bathrooms is inconsistent and hard to regulate. On top of that, there is a persistent problem with large cockroaches, which was never fully resolved. Another common issue is the air-conditioning system. When it clogs—which happens often—it leaks water into the floor and carpet, creating more flooding inside the unit. Again, the solution is always the same: vacuum the water and place a fan, without addressing the actual problem. It’s a pretty and quiet community with great staff, but the apartments themselves have major, ongoing issues that need real repairs, not quick temporary fixes.