Westview Heights Denton

When I first came to this place they asked for my vehicle information for parking and I gave it of course, I was under every impression that the information I gave was sufficient for parking. Fast forward 6 months or so and they put a boot on my car. I go to the office to ask what happened, they told me I didn’t register my vehicle on a NEW website they made active just a month ago after I already provided it to the previous manager who no longer works here. The office manager said that I should have been looking out for emails about parking, but why would I when I was already assured that my parking registration was fine before? The manager also said that notices were put on doors but we never received one. The manager was totally unwilling to help in the office, and now I have to pay 104 dollars to get the boot off AND deliver the boot to somewhere in Lewisville within 48 hours. Why should I be punished so severely for a failure of communication from management after I had already been told it was fine? An absurd and utterly unfair situation but that’s what you get when you rent here I guess. This complex owes me money as far as I am concerned.

My husband and I toured and applied with ease thanks to Chanler in the front office!! She has been amazing help and very communicative and i highly recommend these apartments if you want an affordable, easy move!!!