West Virginia Apartments

They respond to bad reviews but never the actual issue at hand. They're disheartened by a bad review but I'm disheartened by the fact that they don't resolve maintenance requests anymore - no explanation, no call, no show; just marking it as complete, every time. I've been here for over a decade and despite the renovations, which are undeniably beautiful, they have gone downhill. I don't even know who the office staff is anymore.

This apartment complex has really gone downhill. I’ve been living here for well over a decade and since this new renovation they did in these apartments, it’s worse. The toilet seats break easily, the toilet paper roller fell off and the toilet itself is not glued on properly. I’ve tried to reach out to the office since October about my current lease agreement. Tell me why they still haven’t gotten our information right? They still did not add my husband to the lease we signed back in June and still no proper paperwork. They want us to sign a lease for next year, but I’m still looking for the current digital copy with all of our names on it. We will NOT be renewing our lease for next year. Again, the management is never on site to solve any of these issues. From manager Mardi, to Keisha and now Renea, this is by far the worst management in this apartment complex has seen.

This aparment community isn't any different from any other. I called several times and left my name and number also I did an online inquiry about a unit here. No response from anyone. Finding somewhere to stay is already a job within itself but when the people that are paid to be leasing agents aren't doing their jobs what is a person to do.

New management is friendly and honest. Since I moved back, I haven't had any issues. We are going through renovations so it's a little hectic with all the cars and having little to no parking. It will get back on track. They don't allow all the bs to go one, so it's pretty quiet.

Looks like a great place and I had a great talking to the rental office staff person Robbie. They are doing a major renovation, so we weren't able to actually see a model apartment, but we put our names on the waiting list as a potential place to consider. It's right across from the Methodist hospital. I do know that these are townhomes, so there will be stairs, but I'm okay with that because of the amount of money that I would save.