Tonti Lakeside Apartments

Update: I enjoyed living here minus my very big concern of faulty gate security. The lake walk is beautiful and surrounding shopping areas were a big benefit. The lights and water always worked, even during the big winter storm in January. No bugs however, there were often wasps that found their way in. Generally peaceful area. Trash valet was convenient though the dumster was quite literally a 30 second walking distance away. Parking spots were abundant but a bit tight. You could expect a sense of community here amongst neighbors. Tenants tend to roam or somewhat monitor the area regularly, not invasively but in a way that youll know youll be rather safe as someone has their eye out. Most importantly, management is very kind and diligent. ---- In 3 months time, the gate has been left wide open 8 times. No reason told to residents, just open. It's currently been open for 4 days. Sometimes drivers run into the gate and break it and it stays off track with the alarm blaring over the weekend until office personnel are back in office and address it. And while the gate does get fixed, its a bothersome worry as it still is left open repeatedly. It's mid December so this issue is right on time to align with the uptick of package thefts, houseless (assuming) people wandering, shootings and car break-ins nearby. Paying for gated security only to quite literally *never be secured. The property is lovely and apartment is comfortable. However, I cannot focus on that with concerns like this, especially when I can see people from my window walk straight off the street to the apartment buildings and roaming the parking lot and lake late at night and early early morning. UPDATE: gate was fixed on DEC 30th (after being left wide open for 2 weeks.) It is JAN 1st and the gate is open AGAIN. Infuriating.

(2 of 2 reviews!!) I have covered parking! I have a washer and dryer and plenty of cabinets for my belongings. I live on the third floor and love the vaulted ceiling, the window treatments, the BIG balcony; but I must mention the small, yet so important things like the deep kitchen duo sink and sprayer surrounded by lovely marble counter tops. The bathroom is large and the soap dispenser has a funnel like action to drain the water from your soap. They could have used common toilet paper holders; but chose decorative ones. Get this! I just put mt recycle bag and trash bin outside before 8pm and they pick it up! Yes, there is a wonderful lake with ducks, turtles, geese and a nice walkway with benches and Gazebos to enjoy. About a week ago my refrigerator compressor was going out. I called the office and Gloria said it might be a week to get a new one. No problem and guess what? My new refrigerator arrived in 2 days! Thank you Tonti! Also, this week we had a community maintenance check. Unlike my previous apartment, these folks understand the term “Maintenance.” The incredibly nice maintenance team (Pedro you are the best!) came into my apartment and replaced bad water hoses, air filter, broken plate over an electrical outlet….I could go on; however, my point is they don’t wait for things to break they maintain! When things do break they fix them! I thank the entire team at Tonti Lakeside: Gina, Gloria, Helen, Victoria, Pedro, Mauricio, Reggie, Jesus and Johnny. Well done y’all! Where’s the “Sweet” you ask? Well, I could mention the fun events the office holds nearly every month including the team standing outside in the Texas heat to give all of the residents popsicles! The true “Sweet” is the resident care that Gina, Gloria and the entire team continuously provide. Thank you, Tonti, for the kindness of Gina; for the amazing Gloria-always working with her signature sparkling smile. Thank you, Tonti, for your resident care that is a work of excellence every day because of your fabulous team! In memory of Grenville, who told me about Tonti and promised Gina and Gloria would take good care of me. He was right, “Sweet!”

Home “Sweet” Home…Found! If you are looking for a wonderful apartment with friendly neighbors, awesome amenities inside and outside, PLUS a property management team that truly cares about making your new place, a place to call HOME, look no further than Tonti Lakeside Apartments. This past February I called and made an appointment to visit Tonti Lakeside Apartments. The assistant manager, Gloria, answered and we visited and set up an appointment. Keep in mind, 1. I have worked in the apartment and hospitality industry for over 15 years and 2. I was leaving a place I had called home for 10 years. When I arrived for my appointment the leasing office was very busy. Gloria immediately stood up from her desk asking if I was Miss Pam. She apologized that I would have to wait a few moments. No problem, in fact I was happy because I was watching and listening. Residents were coming in and out to pay rent, put in a maintenance request etc. As I waited and listened, every resident was smiling, saying “Hi” to Gloria and Gina the property manager. Many said hello to me and said they had lived at TL for 5, 10, 15 and more years! They told me how the maintenance and office teams are the best. In other words, no complaints which I had become used to at my previous apartment complex. After about 15 minutes I went into Gloria’s office. She asked why I was moving and I showed her a video of sewage coming out of my tub faucet and she said, “Oh no! Let’s see what we have for you.” Welcomed and wanted with a beautiful smile from Gloria we found an apartment I liked. Gloria was so kind and reminded me to check around (Tonti was the first apartments I toured and this was a Friday). Well, I looked and looked and Monday morning I called Gloria and said I could not get her nor the apartment I looked at out of my mind. With her sparkling voice on the phone she said, “We want you here!” Amazing! She remembered me, and those 4 words meant the world to me…Home! I moved in basically on March 1st. After living here for nearly 9 months, I can honestly say every day is great! Move-in day is stressful; however, Gloria made the process joyful. When I checked out my new apartment it was the best make-ready I have ever seen! I spotted a few things that needed attention; called the office and headed back to Gloria. This is when I met Gina, our property manager. Gina, like Gloria and every team member, is a delight and informed me that Gloria and Pedro of maintenance were in my apartment already fixing the areas that needed a bit more of their loving care! (review 1 of 2!!)

I've been a resident at Tonti for over 3 years, and I couldn’t be happier with my experience. The apartments themselves are great — comfortable, and well-maintained. What truly sets Tonti apart is the community and the people who work here. All the staff are incredibly kind, professional, and always willing to help. Maintenance is also excellent — they respond quickly to requests, keep us updated on progress, and always leave everything in great condition. I really appreciate their attention to detail and how seamless they make the process. I recently upgraded my unit within Tonti because I love living here so much. The sense of comfort, safety, and care you feel here is unmatched. If you’re looking for a place that combines beautiful living spaces with an amazing team who truly values residents, Tonti is the perfect choice!

We are delighted with our apartment. It’s a place that transmits peace and gives a lot of tranquility. The view from our balcony is incredible. The people are very kind and respectful. I’m very happy with the security in the delivery of my packages. We thank Gloria for always being attentive to our needs. If you are looking for a quiet and safe place to live, this is it.