The Lennox at CityLine

I moved into the Lennox one month ago and absolutely love the property. I was able to rent one of the newly renovated units, which was so beautifully decorated that I immediately asked for the unit.The staff are accommodating and always willing to assist when needed. There was even an instance when my furniture was being delivered to the wrong side of the building, and the assistant ran across the building, tracking them down on my behalf while I was away. Talk about above and beyond! Last, the location is unbeatable with the trail nearby and restaurants and shops downstairs.

I wanted to leave this review because I think it’s important to share a balanced and honest experience. When we first looked into Lennox at West Village, we were admittedly a bit skeptical because of some of the reviews we had read. That said, I would strongly encourage anyone in the same position to take the time to speak with management directly before making a decision. Rebecca and Beth were incredibly kind, patient, and transparent with us. They took time out of their day to walk us through our concerns and give us a much better understanding of why some of the reviews may be lower. They never dismissed our questions and were very open about the realities of the property, which we really appreciated. Rebecca, in particular, stood out. She was extremely communicative, sending videos via text of the specific apartments we were interested in, and did a great job of relating to us rather than just trying to sell. It felt like a genuine conversation instead of a sales pitch, which made the experience feel much more comfortable and trustworthy. On top of that, the newly renovated model units genuinely blew me away! While we ultimately chose another apartment for unrelated reasons, Lennox at West Village was absolutely at the top of our list, and our positive experience with management played a huge role in that. If you’re on the fence because of reviews, I highly recommend having a conversation with the team here. Our experience with Rebecca and Beth was nothing but positive, and they truly made us feel supported throughout the process.