The Estelle

My lease has awhile another address,common sense is common sense,can 1 address have 3 different addresses,update,We as people had to be thankful and do a little service for yourself, community,I fear the Lord Jesus 🙏,great staff.

Trash. The property manager talk to you like you slow cause you stay over there. The buildings needs to be torn down.My apartment they had to dig a whole through my kitchen floor and told me that was livable for me and my kids. It's black mold in the units. There's no emergency maintenance on site. They want fix the old units at all. The security will harass you for no reason.I wouldn't recommend living in Estelle Village to no one. And their false advertising. There's people getting killed every week over there. Please run past these appointments don't waste your time.

I am in the property management field, and I have to say, this is by far the worst property I’ve ever come into contact with. I called the office, and when I was done speaking, the person on the other end abruptly hung up on me. To make matters worse, I was then transferred to a call service, which was completely unhelpful. I need to find out which company manages this property so I can escalate my complaint to their corporate office. The staff in the office is extremely disrespectful, unprofessional, and clearly lacks the ability to conduct business properly. It’s unfortunate to see such poor customer service, and I will be taking my concerns higher up the chain.

I have been maintenance on this property for just over a week and they have no concern for the residents or the maintenance staff. They won't supply maintenance with water un this heat and they won't even order the parts maintenance needs to fix the problems here. Some people with small kids have gone 2 weeks without a shower because they won't have a plumber come out to fix it, another had watar in her living room for 3 months, another man did not have a kitchen sink for over a week. And they still have not even considered fixing things. I apologize to all the residents but it is the company not me..

I only visit the office on behalf of a friend. Yet they were very cordial and answered all my questions readily. They confirmed they offered income-based apartments (30% of income) and that they had 2 bedroom apartments available, though there was a 6 month wait for 1 bedroom apartments. I write all this to give an example of their patience. Furthermore, they quickly gave me an application to give to my friend along with all the info describing the requirements. From what I've seen of the apartments, the grounds and buildings are well maintained. Just based on how friendly and eager to help, I will state I was very impressed.