The Dylan Apartments

I lived at The Dylan for a little over a year and enjoyed the townhome unit itself. While I was a tenant, the on-site staff was manageable, and the former property manager, Ashley, was great. Since she is no longer there, my experience has gone downhill significantly. It has now been approximately 90 days since I moved out, and I have received no move-out reconciliation, no deposit return, and no meaningful follow-up from Greystar or The Dylan. The only response I’ve received is confirmation that they have my current mailing address. Beyond that, I’ve been given the runaround. I was told—twice—that someone would check on it and call me back, which never happened. During my lease, I dealt with multiple maintenance issues that required repeated work orders and delays just to make the unit livable. While that was frustrating, the complete lack of communication after moving out is worse. It’s clear that once you are no longer a tenant, your concerns are no longer a priority. If you value timely communication, accountability, and not having to chase management for basic obligations like your security deposit, this may not be the place for you.

The Dylan is blessed with a wealth of diversities along with children and pets to-boot. This place is not one-dimensional at all and I wouldn't have it any other way. The property is lovely, the amenities are solid, and the staff is very friendly. The Dylan is the place to be, if you like high- quality living. THANK YOU BUNCHEEEZ! 😁