The Caruth Premier Townhome Apartments

My boyfriend and I had a great experience touring this beautiful property with Julisa!! She was very welcoming, professional, and was very knowledgeable!! every question we had she answered with ease & made us feel very comfortable ☺️. The property is beautiful & amazing location! although we are looking pretty far out in advance, Julisa explained to us the availability and we excited and hopeful to make this our new home in the future!!

Full and unbiased account: 9 months ago we were faced with coordinating an out of state move in 3 weeks for a new job and as you can imagine it was quite an ordeal. Sleepless nights researching a new City and state, proximity to jobs, weather, and most importantly, Safety. Then it's lining up the prospective homes - using blueprints and making phone calls to ask a ton of questions. We have to fly blind - no time to tour. We've done this a few times, but this was our furthest and most nerve-racking move given the unfamiliarity. Staff were quick to answer all phone calls throughout the entire process, the unit itself is sooooooo nice. Thermostat in the bedroom is a major plus. Our neighbors and the community are so friendly, respectful, and quiet. We enjoy our walks over to the shopping center and mall nearby, washing our cars (yes, they have a legitimate car wash on property), and the maintenance crew are top notch. Now, compared to the last few places we've lived, Dallas can be a frightening place with the amount of crime and threats of inclement weather. That is why I can't say enough how lucky we are to have chosen the Caruth to be our home. This little pocket of neighborhood makes us feel so safe and comfortable. We have everything delivered to us for safety reasons and have never had a package missing. Oh and another perk - complementary wifi 🙂 Only bummers: Washer and Dryer do not come with unit, so unexpectedly we had to lease some units on moving day, which in the grand scheme of things is still a trade off since the Wifi is provided as part of the unit. Freeway noise is quite loud at night but we've gotten accustomed to making jokes about the racetrack starting again lol. That and the petscreening process was a month's long niggtmare, that I wish the company would get more involved in. It shouldn't take 3 months of daily emails of requested information to finally be accepted. After driving around the neighborhoods we were initially considering, it reaffirmed we made the right call selecting the Caruth. We consider ourselves so blessed for choosing The Caruth and are really saddened that our lease renewal is only a few months away. Our rent here is quite high compared to market. It's worth it for first time residents who are new to the area like us, but depending on how the renewal goes, I'll be sure to update this in hopes we can stay :) We're praying we can 🤞🤞🤞cause we absolutely love it here. We almost didn't choose the Caruth based on the few number of reviews and low 4 star, which is why I created this review as the Caruth needs many more reviews. It's a 5 star place - hands down.

An incredibly smooth move-in process. The front office is extremely nice and we did not experience any issues at all. We heard back shortly after applying and are so excited we get to call this place home.

Allison was awesome, a really big help when I came to look at the property. Please ask for Allison. She was very resourceful.

Horrible move out experience. The leasing agents have no idea what the move out policy is. I am not able to pay my final fees and they are the procedure is to send it to collections if unpaid even though their system is the problem. Also, they have a payment system that works half the time and will charge you a late fee even when their system is down. Avoid this place at all costs!!!