Regal Crossing Apartment Homes

Wonderful apts Valerie work with you if you have issues with any thing.. they also help find rental assistance if you need it o give the 5 stars the crime is down here I been here a while I love my apt

We had a very disappointing experience with Regal Crossing Apartments. We were repeatedly told that a bottom-floor 2-bedroom unit was available, knowing my wife was pregnant and that this was a requirement. Based on these assurances, we paid the application fees and security deposit. After payment, communication became inconsistent. Emails went unanswered, move-in details were unclear, and the unit number that was promised to us by the end of the day was not provided. Conflicting information was given about unit availability and dates. When we went to the office for clarification, staff were rude, dismissive, and unprofessional, and the property manager declined to speak with us. Because of the uncertainty and stress—especially given my wife’s pregnancy—we were forced to find another apartment. Despite this, the apartment refused to refund our application fees and deposit. Overall, this experience involved misrepresentation, poor communication, and rude treatment. Prospective renters should be cautious and confirm all details in writing before paying any fees.

This will be my first month at Regal Crossing Apartments. The whole process of application to approval and then to move-in was all in the matter of days. Ms. Eunice was a tremendous help with answering all my questions as well as paperwork. She also helped with renters insurance and electric services it was a one stop shop. I'm very pleased the apartment was move-in ready and the complex is quite. Ask for Ms Eunice she will help you through the whole process. Thanks Girl ☺️

Today I toured property with Eunice The leasing agent.She was incredibly helpful, responsive,knowledgeable, and patient when answering all my questions. Really appreciated their help highly recommend! I’ll be coming back to apply!!

My dad has lived here for over 5 years and I don’t think he’s ever been treated with more love and respect like the way this office staff does and the maintenance team. My dad is an older guy and sometimes needs more help than others and the regal team doesn’t fail him. I spoke with on the agents there Valerie about an issue my father had with his apartment and she did not hesitate to move quickly along with the maintenance guys. My dad absolutely loves it there thank you guys for taking great care of my father I know you guys are busy but still make it work.