Lexington Apartment Homes

I really looked forward to living here. After my boyfriend and I came into the office to see what was available, we were told the application for the unit we had chosen would be sent to us, and it never was. After a few hours I decided to just apply from their website. Looking though the application on line, we found something that was better suited for our needs so I called the office to verify and was told to go ahead and apply for that unit instead. After being approved, which I had to call to check because we were not contacted by the office, the lease was sent to us with a much higher price than what was advertised. We contacted the office and were asked if we had proof the price was originally lower, which we didn't ( TAKE PICTURES/SCREENSHOTS OF EVERYTHING YOU SEE ON LINE) we were told there was nothing that could be done, which we understood and didn't make a big deal about, we simply chose a different unit and were told the manager would send us the new lease to sign, the new lease was never sent to us. After waiting a couple of days we decided to back into the office to see what was going on. After going back and forth for several minutes with 3 different ppl, we were told that they would try to work something out for us, and that they would call us later, which they didn't. I called the next day and again was asked to wait for their call at 3pm, and again, no call came. I called the office at 4, and was told the only available unit was our second choice, but at a higher price than I was originally told. I asked if the original price could be honored since that lease was never sent to me as they had promised, and again I was asked to wait for them to verify if that was possible. Tired of waiting with no actual answers or help, I decided to cancel the application and asked for my fees back since the ball was dropped from their part (as well as mine since I did apply for a unit different than what we had originally chosen, since the application was never sent to me) but I was told they were nonrefundable, which absolutely made me upset, but I understood. If you are applying here verify EVERYTHING you see and are told, and keep records/ proof even of phone conversations.