L2 Uptown

- Lived here for almost 4 and a half years. - Convenient location in a walkable area. - During my time here there were a few different property management groups but the office staff always remained approachable and easy to contact. - Maintenance is also very friendly and attentive. Many times after putting in a request they would come by same or next day. - Gym and other amenities were always open and clean. - Overall quiet property too, other residents were respectful and friendly. - 10/10, would live here again!

I had a very pleasant experience with Chasity from the leasing office! I had just relocated to TX for work recently and she made the transition seamless and was very professional. The apartments are also very nice in a great location. Exceptional customer service!

Me and my twin signed a lease with L2 after visiting 10 other apartment complexes in this area!! This apartment felt the most homey and friendly by far! Great location!! Amber was the easiest person to do business with and let’s be honest I want to be friends now! Hahah anyways, great experience for my first ever apartment! Also feels extremely safe!

We have lived at L2 Uptown since March 2019 and we loved it under the previous management, ZRS. We renewed for the second year just months before The Connor Group purchased the complex. Since then, everything related to the complex has been an absolute disaster. The employees are rude, unhelpful, and unresponsive. They seem to cycle through employees every few months. They do not respond to emails in a timely fashion, most of the time they do not respond at all. The building is filthy on a consistent basis. The Connor Group did not even have the equipment to clean the hallway flooring for the first few months. The hallway is constantly sticky and trash builds up everywhere. There has been broken glass in the back parking lot since they purchased the site and when I told the office about it, they mentioned the garbage truck creates this glass every time they empty the dumpster. However, this was never an issue with previous management. The Connor Group changed the colors from a tasteful, resort style to colors that look like they are meant for a pre-school (orange, black, yellow, light blue, dark blue). The common area restrooms are filthy and not clean regularly. Over the summer, trash would be found in the pool on a consistent basis and the water would be cloudy. I complained about this also and I was told that the maintenance man would be cleaning the pool weekly since he is licensed - anything to cut costs. The fire alarm consistently goes off for extended periods of time and the first few times management did not know where the panel was. The site was under construction from May-November, even though I was told by the then property manager that it would be done in September. The construction workers were dirty, leaving equipment unsecured, plugging into tenants electric, bringing their children to work, and MOST IMPORTANTLY NOT WEARING MASKS IN THE MIDDLE OF A PANDEMIC. I complained about the lack of following CDC guidelines to the office multiple times to no avail. The printers and computers were removed from the business center approximately 1-2 months ago and still have not been replaced. Packages are being lost that never happened with previous management. The renewal tactics they take are extremely aggressive and disturbing. I do not recommend this complex anymore since The Connor Group took over and I do not recommend any other property they own. The landscaping has died since they took over and was replaced once a few months ago with plants that are now dead again.

My husband and I have lived at L2 since March 2016, and we’ve always renewed our lease for the longest term possible because we loved it here under previous management. However, after seven weeks under The Connor Group (TCG), we are breaking our lease. Here’s why. Almost immediately after the sale of L2 (May 2020), repair work began on balconies (which is good), but the work is still ongoing as of July 9, 2020, and TCG has not communicated an expected completion date. There are boom lifts on the exterior of the building, along with a large dumpster and other equipment, causing a disruption and lack of privacy for units that face that side of the building and those who regularly use the exterior doors near that side. There are suspended platforms in the pool area blocking off some of the space and positioned directly in front of the windows and patios of certain units. If these were in front of my unit, I wouldn’t feel comfortable using my patio or even keeping my blinds open while workers are moving up and down the side of the building. The platforms have been in place for at least five weeks. TCG immediately repainted most of the common areas from soft neutral colors that in my opinion created a calming, resort-style atmosphere (and were what drew us to the apartment in the first place) to bold and dark colors which, in my opinion, makes the building looks like a children’s fun house, not the calming oasis that it used to be. The restaurant across the street has been closed for repairs since December 2019. The construction fence, empty parking lot, and trash and debris in the area make a huge eyesore, in my opinion, for exterior units whose windows and patios face north. Additionally, there is lots of construction in the area, and cars and delivery vehicles are constantly parked along both sides of the two-way street creating dangerous traffic conditions and making the resident garage difficult to access at times. The grocery store behind the closed restaurant has been closed since October 2016, and the remaining building is in disrepair - another eyesore. We had issues with trash piling up in the trash chutes and overflowing in hallways for several weeks (see other reviews). It has since been mostly rectified but only after many complaints from residents. It took TCG weeks to hire necessary staff to clean common areas and to maintain landscaping that had become unsightly due to neglect, again after numerous communications. TCG was initially warm and receptive to feedback from residents, but as residents continued to push for TCG to continue the quality of living provided by previous management, TCG has become less responsive and, in my opinion, more brusque in their communication. My husband has written at least 4 times since June 7 to address various issues with no response, including twice stating that we are breaking our lease. No one has contacted us. Recently, the smoke alarms in the apartment units have started to expire. When that happens, they beep at an uncomfortably loud volume. TCG is aware of this issue, but they told me they will be replacing them as they expire, meaning some residents will possibly be awoken during the night or interrupted during the day at a time when some residents are trying to work from home by loud, ongoing beeping that will continue until the resident disconnects the appropriate wires (without any user manuals as guidelines) or until maintenance replaces the unit. Unclear how this is remedied in vacant units. As I write this review, I can hear at least three alarms beeping from inside my own unit. With so many apartment choices in the area, I cannot think of a reason to rent here. It is my belief that TCG doesn’t care to keep residents nor to foster a community. I think there are many other choices that will offer you a better living experience for the same price.