Ascent Victory Park Apartments

I have lived at The Ascent for five months now, and I intentionally waited to post my review so that I could provide honest feedback based on my experience. My move-in transition was smooth. Arath was very helpful in providing me with all the information I needed for a successful move. This is my first time living in the city, and I haven't lived in an apartment since college (quite a while ago). I had several questions in the weeks following my move, and I never felt like a bother. Both Chris and Arath answered my questions and made me feel at home. The property is well-maintained, and maintenance requests are handled promptly and satisfactorily. Because it’s a high-rise community, I was initially concerned about whether there would be odors in the hallways, but they have effectively managed that with deodorizers throughout the building. It smells much like a hotel. The monthly events are thoughtful and enjoyable. Overall, the staff is friendly and welcoming. I especially want to shout out Edward, the concierge, who has been very helpful and kind. My only complaint is the poor Wi-Fi signal in the clubhouse. Although the clubhouse is beautiful, and I wanted an aesthetically pleasing place to study away from my apartment since I’m in school, the Wi-Fi issue played a significant role in my decision to choose The Ascent over other properties. However, after addressing my concern a few times, it was resolved. I love living here!

EDIT: Just waited to say, the apartment complex did reach out and provide some assistances. Which I do appreciate and it does mean a lot. I love the leasing office here and as I said in the pre edits, this review is not on them. Adding a star back to this just for them reaching out. I move out in two days so I’m packing my apartment up. Midday between 3 - 8pm my truck window get smashed and they stole a bunch of my stuff inside my truck Had a lot of stuff occur to me while living here. Things happen though and that’s out of people’s control. Wish they had more security here to prevent this from occurring. Now I’m behind my moving timeline. It’s just crazy something like this can happen right in the middle of the day. I really enjoyed my time living here. The people who work here are really good and friendly. This review isn’t for them.