Alexan Lower Greenville

We've lived here since Jan. 2022, and we're about to renew our lease because we love it so much! They didn't ask me to write this review, but with us renewing, I thought it was a good opportunity to share our experience in hopes that it helps someone else in their search! OUR APARTMENT: The larger 2B/2B It's well-built, and we've never heard our neighbors on either side of us. I don't love the finish on the flooring, but I do love that they have soundproofing built in under it. The fridge feels small, but my previous apt had one with the pull-out freezer on the bottom. The provided washer and dryers do the job, but the washing tub is smaller than most; though, we're still able to wash a king duvet or queen comforter (as separate loads) without any issues. About a year after we moved in, the washer stopped working, and they replaced it either the next or same day (can't remember, but it was fast)! We've only lost power 1-2 times, and that was only because a massive transformer blew, but I'm pretty sure our building is either on the same grid as the fire dept. down the street or it's because this land used to be a school. Either way, if you lived in TX during the 2021 Snow-vid storm that covered the state in snow and ice for a week, this is a big plus! MAINTENANCE / GROUNDSKEEPING First-class, truly! Everyone is so kind. I work from home, and there have been times when I was on a call when they came by. They are good with our dog, quiet and respectful, which makes it easy to trust them. A couple of months ago, our a/c went out like an hour after the office closed, and the head of maintenance came out very quickly and set us up with a temporary solution to get us through the night. And he didn't complain one bit that he had to turn around (probably immediately after getting) and come take care of us. I also really appreciate that when there's been an issue they fix, they entertain my curious questions about how/why something wasn't working properly. The fact that they can easily explain it in a way that even I understands says it all - they know their stuff and they actually care about getting it right! We never have to worry about any band-aid, half-ass fixes. Oh the other thing I truly appreciate is that someone on the team makes sure the grills are well-maintained and cleaned regularly! As an adult, I have only lived in apartments, and this is the first building that does that - it's the little things! OFFICE / MGMT TEAM They're wonderful! Again, I work from home, so I see them a few times a day walking the dog. They have spoiled him with the yummiest treats. You can tell they all actually like each other and their jobs, and for someone who does advises executives on leadership and culture like me, I love seeing that, and I can sniff out surface-level culture issues. COMMUNITY The office staff hosts a couple of events every month, and they're always really well done - not lame like you'd expect.. wine night, beer Friday, pet toys, fresh baked cookies every Wednesday, legit pool party every summer, etc.. All of our neighbors are so friendly and just down to earth good humans. I use the public conferences rooms/office space every other week when our apartment is being cleaned, and the building's guest wifi always works. I haven't had any issues streaming zoom meetings while on it. Guest parking isn't great, but when we do have guests, they are always able to get street parking, and they haven't complained because they understand that's just part of city living! I'm not sure which header this should really go under, but I will say, I've been super impressed with how much money they spend maintaining the property itself - from repainting the exterior and parking garage power washing to shampooing carpets and landscaping... it's always in tip top shape! NEIGHBORHOOD You really can't get any better than Lowest Greenville! If you can't walk to where you want to go, it's quick drive/uber or lyft. Having Trader Joe's and Sam's across the street is GOLD, not to mention all the great places to eat, workout, etc.

I’ve had a great experience living at Alexan Lower Greenville. The building itself is beautiful, clean, modern, and well-maintained with high-end finishes and amenities (pool, golf simulator, paw spa). My unit had everything I needed: in-unit washer/dryer, great natural light, etc. The location was a huge plus. It is seconds away from Lower Greenville. The parking is secure, and I never had an issue with somebody parking in my spot. Staff-wise, the office and maintenance teams were consistently helpful and responsive. Any issue I had was handled quickly and professionally, which definitely made things easier. They always remembered my Corgi and gave him treats. Moving out will bittersweet, but overall, this was a really solid chapter and I’d recommend Alexan Lower Greenville to anyone looking for an apartment with great amenities, great staff, and a safe, solid location in Dallas.

It has been a wonderful 5 years at the Alexan Lower Greenville. Thank you for all your help and service over these 5 years. I would recommend this place to anyone. The staff, amenities, pool, monthly community activities, and so much more made this an amazing place to live. It truly felt like a home!

I lived at alexan for three years. While living at alexan I could see how downhill things were going. Staff became less warm and friendly and considerate. Doors, gates, golf simulator, dog wash…etc always being broken and take weeks to months to fix. Not to mention it looks like someone is living in the back corner of the garage with how much furniture is back there. This place is not clean either… cleaning crew cleans lobby and the elevator doors from what I have seen but not the halls or windows. I could barely see out of my living room window it was so dirty and never once did they have a window washer come. I’m not quite sure what you pay for when you are living here. With the price you pay you would expect high quality, standards and to be taken care of. The only thing about alexan that is worth the month is the location. I wish I had better things to say but unfortunately over the years the alexan has become an overpriced apartment complex that is not the high quality place they make themselves out to be.

My husband and I were going to live here, but there weren’t any units available, the amenities and apartments are beautiful but the walls are paper thin. We liked it so much that we told our friends to look into it, we have two friends living there now, and as a tenant I could see it being an amazing place to live, HOWEVER, as a visitor I absolutely HATE IT! They have over 400 units and only 4 visitor parking spaces!!! When I asked leasing where I should park when coming over they said Sam’s which 1. It’s illegal and 2. it’s a block away. I don’t like having to walk a block at night with my baby in order to be able to visit my friends. Poorly designed!! How can you expect your tenants to have no visitors!