Madison Pointe Apartments

It was a great experience and I had no problems. It’s a quiet community and Shelly helped out a lot throughout the whole time I was living there.

I would NOT recommend this place due to building code violations and the landlord’s failure to provide safe and habitable conditions. Our unit consistently had issues with roaches crawling out of the floor boards and infrastructure instability. Our widows did not close all the way and the locks were broken. We also had nails that would pop up from the carpet. The heating system had some electrical issues and caused a nauseating burning smell while turned on. In general, the units are badly insulated so any smells from your neighbors (cooking, smoking, ect.) will carry over into your space. The maintenance team was dismissive about concerns and unprofessional. The roaches were poorly managed despite pest control. We finally broke our lease due to MOLD issues in the vents. I started having severe allergies shortly after moving in and my ENT specialist recommended that I check for mold in my apartment. That led to me discovering that the inside of our vents were covered in black mold. When I reported this issue to the maintenance team, I was told that it was just dust. When I insisted, they told me that they didn’t do mold remediations and the only thing they could do was spray bleach in the vents. I ended up purchasing a mold testing kit which came back positive. When I asked the office to remediate the mold, the lady told me they couldn’t hire a professional cleaner and said it was “normal” for apartments to have mold. When I expressed concern about my respiratory symptoms from mold exposure, she proceeded to inappropriately tell me that it was also normal and that she had bronchitis?? I have lived in many apartment complexes and still NOTHING tops this experience. The only good thing I can say is that the process to break our lease was quick and straightforward.

I lived there for a year an half and thoroughly enjoyed it. The management and maintenance staff are the best, very attentive and caring. The apartments are well maintained, spacious, quiet and in a convenient location to schools, eating and shopping. They have washer/dryer connections and two pools. If you are looking for great accommodations at a good price, Madison Pointe cannot be beat