2818 Apartments

My daughter and her friends moved into a townhome in August. First, the ac was out upstairs. It took days to get that fixed. My daughter’s shower was a mess- like chunks missing out of the shower. It took a while to get contractors out to “fix” it. They just painted over the blemishes she said. The dishwasher isn’t working. When it rains water comes down the wall in one of the upstairs rooms and makes a water bubble in the wall. We pay for covered parking but when my daughter’s car was in the shop and had to drive another vehicle she was told she couldn’t park in her paid for covered parking because she didn’t have her sticker that was on her car that was in the shop. Her vehicle could be towed without the sticker. I asked to speak to management but management is never available to speak to, ever. They will show you a nice townhome when you tour but the real deal was/is a mess. You get what you pay for here. Actually, less than what you pay for in my opinion. Good luck if you sign a lease here- lesson learned for us.

I lived here for two years, and I would not recommend it to others. Upon moving into what was supposed to be a fully furnished apartment, we walked into a really dirty unit missing a couch, TV stand, and desks. Instead of moving in, we spent most of the day cleaning the unit. It was clear that no one had even walked in the unit after the previous tenant, or they would have noticed the missing furniture or all of the food inside the stove. It took weeks to finally get our furniture. Shortly after, the washer broke and was not replaced for a month. Most maintenance requests followed a similar fashion. I don’t think the outdoor hallways were ever cleaned because there were always dead bugs everywhere. I also received many false move out charges that I had to dispute after moving out. For example, I was charged almost $200 for missing keys, and I called the office to explain that I had returned them weeks ago. I was told it was just a system error, and I would need to put in a dispute form which took weeks to be processed. I talked to other tenants who moved out, and they all had similar situations with cleaning fees that were claimed to just be an accident or automatic placed. While the rent here is great, definitely beware that there is reason for that.

I feel compelled to write this review to warn others about the incredibly frustrating and disappointing experience my daughter had with 2818 Apartments. What seemed like a great choice during the tour quickly turned into a nightmare. I want to share the full extent of the problems she faced in hopes that others avoid going through the same ordeal. During the initial tour, my daughter was shown a clean, well-maintained apartment that looked fresh and move-in ready. However, when she and her roommate actually moved in, they were horrified to find that the apartment was nothing like what had been shown to them. It was dirty, worn, and clearly neglected. The floors were filthy, the windows were covered in grime, and the air vents were caked in dust. The wood flooring has several visible paint stains, and there are still several missing panels on the stairs. Appliances, like the dishwasher and stove, were either broken or dirty. It was a complete contrast to what was promised. To make matters worse, my daughter had signed a contract stating that the apartment would be unfurnished. But when they arrived, the apartment was completely filled with furniture. Instead of a clean slate to move into, my daughter and her roommate had to spend hours removing the furniture, cleaning the apartment, and then moving in their own belongings—all while maintenance was unavailable to assist them. The apartment's condition wasn’t just inconvenient, it was unsafe. My daughters apartment still has several broken blinds that still haven’t been repaired despite numerous requests. But the final straw came when she found a significant amount of toxic black mold in her room. Upon further investigation, she learned that management had been aware of the mold problem because the downstairs neighbors had a severe case of it as well. Yet, no action had been taken to address the issue, even though it had been affecting both apartments. The only reason my daughter and her roommate decided to stay at 2818 Apartments is because they both live over 10 hours away. They didn’t have the luxury of moving to another place immediately, and it was far too difficult to break the lease given the distance. But with the ongoing issues, including the health hazard posed by the mold, my daughter has officially had enough. After months of dealing with broken promises, neglect, and now serious health risks, my daughter is looking for a new place to live, and I strongly recommend that anyone considering 2818 Apartments think twice. The apartment’s condition, the unresponsive management, and the health concerns make this place not worth it.