The Goodwin

This place is seriously the worst. Do not move here

Wish I could go form one star to zero…. Scam of a place Update June 16th: it is 1 am and the fire alarm is going off non stop. Elevators are not working, this place blows. Update March 16th: zero elevators working

Big tall ceilings in all the apartments, really beautiful amenities, best apartment gym I've ever seen. Really helpful and friendly staff and they are super responsive when requesting services. Highly recommend living here - great community!

DO NOT MOVE HERE - I Strongly Advise a read Luxury Apartments: Boy was that a sham. Where do I begin from the constant power outages, fire alarms, lights turning on in the middle of the night waking me up - I’ve been through it all. I am counting the days until I am able to move out and put this place behind me. Let me make a detailed list: - There is ZERO service here and has affected my work from home ability as I can not make or receive calls at times unless I am on FaceTime Audio. (Verizon & At&T) - Trash valet service is extremely unforgiving and I’ve seen half the apartment give up on it (to avoid a lease violation) which causes the trash shoot rooms to overflow - Parking Garage: The frustration I have for turning into the garage and playing roulette to see if the gate will open today is probably not good for me. At this point they don’t even try to maintain the facade that it will ever be fixed and have resorted to leaving gates open at all times. Love that safety feature. - Water: The building has gone through multiple hot water gaps and then I personally have struggled with my own bathroom. My shower at a point would not shut off and would have a constant drip no matter what I tried. So I caved and put in a maintenance request. I was not home when this took place but was informed by my roommate that maintenance when trying to fix the issue did not close the water valve to the shower and when fixing lost control of the water and flooded my bathroom. I came back home to a soaked bathroom. My personal shower towels and bath mats soaked and left in my tub and a wet carpet and shoes in my room. Now my shower handle does not turn all the way to hot and I refuse to put in a maintenance request to ruin more of my belongings. Was anything done to help me after this? No sir. - Elevators I’ve seen for maybe 2 months total where both are up and running at the same time. So to recap all the extra fees that are tacked on to the base rent? Yeah not sure what I am even paying for at this point.

Edited 06/02/2026: place still is awful. New mgmt took over same problems. Every single storm that comes through, we lose power. EVERY STORM. Garage access just doesn’t work for anyone as in the main gate doesn’t scan anyone’s tag. This has led to the other gate always being open because so many residents I’ve seen couldn’t get in either. I don’t think both elevators in the lobby have ever worked. Got a late fee when they moved over to a NEW system bc we were “late” when the system just failed to take our money. Who roles out a new system and faults us- new management. Just a great thing to look forward to. Good luck figuring the trash valet service, if you forget to bring your trash can in bc you have a real job they take it. We just take it ourselves so idk what I’m even paying for. I think the cherry on top has been fire alarms still go off atleast once a month AND the one work order we put in they somehow flooded our apartment. I think homeless people live better lives, one star now. Advent calendar for move out date has started; I’m sure they will charge us when we move out for something for this honest review so we are taking one for the team. I will leverage every connection I have in Austin to spread the word not to live here. But thank god we repainted the first floor parking garage instead of fixing the gate. Edited 2/24: Please read below for context. After all said and done, my roomate and I left our trash out for too long ie didn’t bring the can in after valet service (on us)- And WE got a lease violation. No warning, no call, no hey here’s a reminder. Just a lease violation. I’m sure we’re on their naughty list for our poor experience and clear transparency but just feels targeted. Edited 2/1: I might have been being dramatic last time. Water is back and hot. Thermostat is broken- no air today I guess. I’ve become a stronger person bc of this apartment. Edited: 1/28/26- no hot water for 3 days (for the second time) due to a pipe leak. Haven’t put in a work order… just accepted my fate the next 6 months. Friend asked if I lived in the ghetto- I said I live in “luxury apartments.” Where do I even start? I moved in back in July, and at first the apartment, amenities, and community all seemed great. Then I actually lived here for a couple of months, and since moving in, here’s what I’ve dealt with: no hot water for the first two weeks and no AC, random power outages, the hallways being completely torn apart to fix the hot water issue (construction still ongoing), broken key fobs, garage access that works inconsistently, and - on top of everything- DAILY and nightly FIRE ALARMS, either set off by residents or caused by construction. I will say the leasing agents are great, and the apartments themselves are mostly nice (aside from the stains and messy caulk in the bathroom from construction). I also appreciate that management did address major issues like the hot water and provided temporary AC units. But honestly, it still feels like they opened the building before it was actually ready. Would I live here now? No. Will I renew? No. Would I consider it a year from now? No.