The Castilian

The building had a water issue that caused flooding. Students dealt with the mess and inconvenience —and the only “compensation” was a tray of mac and cheese and Chick-fil-A nuggets to show, and I quote, “appreciation.” That tells you everything about how concerns are handled here. A whole 22 story building by the way.

My son Venkat has been residing at Castilian since Aug 2025. What makes Castilian Apartments near UT Austin a good place overall is the responsiveness and support from the management team. Ms. Madeline, the apartment manager, is truly exceptional. She is very cooperative with resident requests, responds promptly, and takes action quickly. It’s rare to find a manager who is not only efficient but also genuinely caring and approachable. Her helping nature makes a big difference in day-to-day living, and it’s clear she values residents and their concerns. I’d also like to recognize staff member Mr. Cooper, who is always helpful, polite, and professional. Whether it’s answering questions or assisting with requests, Cooper consistently provides great support. Overall, the management team makes Castilian Apartments a comfortable and well-run place to live. Highly recommend!

The Castilian, run by American Campus, is not a home it is a BUSINESS. They do not care about your well-being, it is all about profit. Issues I've had from living there: 1. You PAY for laundry and the washers and dryers damage your clothes and over half of them do not even work usually. 2. My hallway always reeks and there is no ventilation, the air smells disgusting and the floors are always dirty. People on my floor had a MOLDY ceiling and shelf in the bathroom and it took them one week to remove it and they left the moldy items in the hallway for over a week! 3. The bathroom doesn't have any ventilation leading to moldy and foggy bathrooms with terrible air quality. 4. The food options are limited to none and have zero vegetarian options for example. The breakfast is bad and they are always missing something. Dining Hall's schedule is TERRIBLE. Closes at 6:30 pm on weekends! 5. Elevators are always broken. I got stuck in the elevator for 2 hours on the first week of school. 6. Most CA's and managers are rude and have an attitude. They often roll their eyes at you when you ask for a package. Only good thing is the proximity to campus and the nice views. It's terribly overpriced for what it gives you, over $1600 a month for having a roommate and sharing a bathroom with 3 other people is RIDICULOUS.