The Bridge at St. Elmo

My husband and I just want to say how we came in at the South Meadow Bridge Apts at a good time of the season in our lives and the management here has been Awesome ‘ we are grateful to have found a comfortable place to live and thanks for all your hospitality 🙌🏼

My overall experience at this apartment complex has been very good. The staff, very professional, helpful, easy to get along with and quick to respond with any issues. Maintenance calls are always taken care of promptly. Awesome community to live in.

Xavier was great during time of move in, he took his time and showed us around the property and help us make the best decision for our family.

I just moved in, but so far it’s been a really great experience. The staff made the leasing process easy and stress-free, approved me quickly, and even assigned me a dedicated contact person from day one, which made communication super smooth. I can be pretty annoying with questions and requests, but they were always patient, professional, and quick to respond. We did have one issue on move-in day that delayed my key pickup, but they handled it well, owned the mistake, and respected my time instead of making excuses. The apartment itself is quiet, peaceful, and honestly a great value for the price. I found a couple of issues during my initial inspection, but maintenance addressed them quickly as soon as I reported them. The location is awesome too. I love being next to a park. And the perks definitely didn’t hurt: they gave me six weeks free and a projector for signing the lease. Overall, I’m really happy I chose this place and would definitely recommend it so far.

I am beyond disappointed with my experience at Bridge at South Park. I was originally promised a clean, renovated unit with updated appliances and thermostat , form the unit a selected but instead, I was subjected to a "unit switch"and I don’t mean the layout I mean the last minute placement to a place that was clearly not maintained. Despite being reassured weeks in advance that there would be no roaches, I found them immediately The stovetop was filthy and damaged and when I asked for a replacement since It was way beyond the surface and within the glass they said as long as it’s functional it’s just a aesthetic issue There was a massive gap in the door frame , which explains why the pest issue is so bad. My move-in date was pushed back twice due to "lack of communication",on both parties end and the "updated appliances" I was promised were non-existent. When I went back to the office to report the roaches, the staff’s reaction was insulting. A man with jerry curls asked if I was okay, then went behind a wall to laugh and chat with a coworker about which seemed to be about the situation. It is clear they do not respect their residents' time or health. I wasted weeks of my life on this process starting March 20th ending April 23 only to be gaslit about a visible infestation. If I had been on a tighter timeline, this would have been a total catastrophe. Avoid this place at all costs.