Monterey Ranch

Beautiful property! Robert Hayden did an amazing job. The gym, pool, and other amenities are perfect for active people or those who want to be in a safe family community. Robert gave me all the information and gave me a great impression of the property.

Robert Hayden was very informative, efficient, and friendly. He helped us by finding different units and different options that all fit in our budget. No complaints at all. I would recommend Robert to anyone who was getting a tour. The facilities are all also very nice and well kept. The experience was great.

“Promised 8 Weeks Free — But It Was Taken From Our Deposit” Before moving in, we were clearly promised 8 weeks of free rent as a move-in promotion. We were told this was a benefit to help new tenants. However, once we moved in, we later discovered that those “8 free weeks” were actually taken out of our deposit instead of being truly free. This was never explained to us beforehand, and it was not what we agreed to. This completely changed the meaning of the promotion and caused unexpected financial stress for our family. Also, the communication has been disappointing. Before move-in, communication was great. Once we signed and moved in, it became extremely difficult to get in contact with anyone in the office. My wife called multiple times with no answer and eventually had to go in person just to speak with someone. We believe in fairness and transparency, and unfortunately this experience has not reflected that. We are sharing this so future tenants can clearly understand what to expect and so management can improve communication and transparency going forward.