iConic at Mueller

Without the amazing help from front desk staff Yazmine I would've found myself homeless. PROFOUNDLY WORK ORIENTED! She's wonderful! Extremely patient, and she has a supportive co partner at the other asked thank yall for everything, currently crying tears of joy. Words cant explain!

Great location, nearby to shops, dining, and entertaining. Great staff, very helpful and nice.

Review Title: The Iconic at Mueller—A Health Hazard with Dishonest Management I lived at The Iconic at Mueller for 8 months, and I’ve never felt so disrespected, unsafe, and emotionally drained in my life. This wasn’t just bad management—it was a full-blown crisis masked by lies and retaliation. Let me break it down: 🧯 City Inspectors Had to Step In—Three Times After months of begging for basic repairs—like hot water—we had no choice but to involve the city. Inspectors came out three separate times to investigate the hot water issue, the black mold, the broken ventilation, and the trash overflow. They took photos, notes, and even measured temperatures in our shower. Still, nothing changed. We were forced to take cold showers for six months straight. That’s over 200 cold showers, while the office staff kept saying, “We’ll send someone today.” They never did. 🧑‍💼 Office Staff: Dishonest, Dismissive, and Possibly Covering for Each Other Latoya, the property manager, was the worst part of this experience. She lied to our faces repeatedly—about maintenance, about squatters, about inspections. One day she told us the people living in vacant units.” The next day, police were dragging them out. She knew exactly what was going on and still chose to deceive us. Samantha, the district manager, was no better. She acted like she was there to help, but every conversation felt like a performance. She’d promise action, then disappear. It felt like the entire staff was covering for each other, protecting a broken system instead of protecting residents. 📑 We Documented Everything—and They Still Ignored Us We weren’t passive. We kept records. - 10 to 15 pages of emails, phone logs, and office visit notes. - Daily calls. Daily emails. Daily walk-ins. - Photos of mold, trash, broken fixtures, and cold water readings. - Names, dates, and direct quotes from staff. None of it mattered. Instead of fixing the issues, they retaliated. We started getting lease violations for petty things—like having boxes outside our door. It was clear they were trying to silence us. 🐀 Living Conditions Were Unlivable - Black mold on walls and ceilings. - Rats and crickets crawling through light fixtures and outlets. - Pools that looked like toxic slime pits. - Trash mountains that sat for weeks, attracting flies and maggots. - Overcrowded units with five grown men in one-bedroom apartments stacked with bunk beds. - Homeless individuals squatting in empty units, while management lied about it. --- This place is a disgrace. It’s not just mismanaged—it’s dangerous. The Iconic at Mueller should be shut down, the staff replaced, and the property fully inspected. No one deserves to live like this. DO NOT MOVE HERE. You’ll regret it.

The maintenance team is excellent, and the office staff is friendly and professional. They are doing a great job managing the community, and I have high expectations moving forward.

I just moved in today the new management Avita made a big change on this property despite the old review the management has made the apartment amazing the staff was amazing big shout out to who did my move in short Hispanic lady I believe she's the manager Llasmin