101 Center

Extremely disappointing experience with 101 Center. The staff are not at all helpful and seem confused about their own process, experimenting in ways that appear designed to collect more money. They even intentionally avoided my calls and the staff openly admitted it, being not at all regretful about it! Lucas tried to assist, but Clayton's (including the now New manager: Mackenzie who put a month later date for my move out on papers just to add additional charges on my account) mismanagement makes it impossible for anyone to get proper service. I left frustrated and feel this place is unprofessional from top to bottom unless you don't need any services that require interacting with the management. Any defensive reply will not change the reality of my experience. A strong advice would be to avoid this place.

I had an accident in the parking lot upon moving in and the maintenance employees were excellent. They helped my mom and I after the police and fire department left to get my rental truck out of the garage. Then they also helped me move my stuff into my apartment. The maintenance employees are amazing and I appreciate all their hard work.

Worst management experience. Every month there are unexplained charges added to my account, including late fees that I am not responsible for. I’ve had to visit the office 5–6 times a month just to get basic clarification and corrections. Calls and emails rarely receive proper responses, and issues are not addressed after repeated follow-ups. Residents should not have to constantly chase management to fix billing errors or pay incorrect balances. They wont even fix the error . Extremely frustrating and unprofessional experience. I highly not recommend this for anyone who is looking to take the lease .Better Avoid this place .