Townhouse on the Park

Mail gets stolen every other week and no one in management really does anything about it. If you care about important documents, credit cards etc. then you basically can’t use your address to get mail. There have also been some cases of identity fraud from all the stolen mail including credit card fraud.

Townhomes on the Park is a wonderful community in a terrific neighborhood. The apartments are modern and spacious with proximity to great public transportation, cultural institutions like MoMA PS1, and the waterfront with stunning views of Manhattan. We enjoyed our time here and highly recommend to others. The property management team was pleasant to work with and we did not have any issues with our apartment functionality although some neighbors did.

We moved to Townhouse on the recommendation of friends who already lived there. They had a few new construction issues upon initial move in that were taken care of and they had just renewed their lease when they encouraged us to consider it. We have been living there for almost a year and have enjoyed our experience thus far.

****WARNING******* This is a long post. I am only providing this feedback because I wish someone had told my husband and I prior to us renting here and having to move again after one year. My husband and I just moved out after living there for a year. We were attracted to the complex because of the large living area and the floor plan. This was the worst decision we could have made. We had multiple issues that caused us to live. First of all we rented the corner unit right by the main street. 4541 11th. I have never in my life lived in a townhouse that was so poorly insulated in reference to sound or energy. We could literally hear everything outside and over top of us. The windows would shake anytime someone drove by with loud music. The upstairs neighbors were the worst. Their kids would run over top of our bedroom everyday. It was unbearable. We complained to management but of course nothing happened. The windows were also very drafty. We would get monthly energy bills for over $600 and that was with us keeping the temperature at 69 degrees. We had constant water leaks in the basement from outside whenever it would rain. They stated it was due to the sewer over flowing. Finally, the Hello Package room where you receive deliveries was a mess. It is a great concept but it doesn't work. Delivery men would not leave packages in the room because they did not have the code to get into the gate. When packages were left in the room you could never find them. Packages were laid out everywhere. This was truly a lesson learned. I look and read many reviews now prior to making any huge decisions such as living quarters. I pray this helps someone else.

For the most part Im really satisfied with the spaces of the house. This is somewhat different than what I used to rent before and I love living here. Neighbor’s are wonderful and the guy Isa, even though he’s the only one can take care of townhouse complains and fixation, he responds well and handles pretty good.