Briggs at Powers Park

The Briggs is an amazing place to live! Max is always super helpful & they have the best move in specials!

I cannot recommend Briggs at Powers Park based on my experience over the course of my lease. From the beginning of my tenancy, I have dealt with one issue after another. The apartment had a serious roach problem that existed before I moved in. Despite repeated complaints and multiple pest control treatments, the infestation never truly went away. Seeing roaches during both the day and at night became a regular occurrence, which is unacceptable in any apartment community. Management has been equally frustrating. Throughout my lease, I dealt with billing errors, unexplained charges, accounting mistakes, and repeated disputes over my rent. At one point I was charged hundreds of dollars because of an internal accounting error. Instead of correcting the issue, I was forced to spend months disputing the charges and ultimately had to go through Housing Stability Court. Even after a court-approved payment agreement was in place, new obstacles continued to appear. The property changed payment systems and claimed they could not process court-approved rental assistance checks unless I downloaded a third-party app. When those payments were delayed because of their own processing requirements, they rolled the unpaid balance into my next month’s rent and refused partial payments, creating even more unnecessary stress. The maintenance issues have been just as concerning. I recently returned home to find my ceiling separating and falling apart, leaving a hole in the ceiling of my apartment (photo attached). No resident should have to worry about whether their ceiling is safe. To make matters worse, management entered my apartment before the date they had specifically assured me they would. I had made arrangements based on what I was told, and that promise was not honored. Respecting residents’ homes and following through on your own communication should be the bare minimum. What has been most disappointing throughout this experience is the lack of accountability. Every issue—from billing disputes to maintenance concerns—became my responsibility to chase down and resolve. Instead of receiving solutions, I was met with changing explanations, shifting policies, and unnecessary stress. After dealing with a persistent roach problem, months of billing disputes, Housing Stability Court, payment processing issues, ceiling damage, and management failing to honor what they told me regarding entry into my apartment, it should come as no surprise that I will not be renewing my lease. I sincerely hope management improves both the condition of these apartments and the way residents are treated, because no one should have to spend an entire lease dealing with this level of frustration. Update: Update: I feel it’s important to correct several statements in management’s response. At no point was maintenance denied access to my apartment when repairs were scheduled. In fact, there were multiple occasions where management entered my apartment, including before the date I had specifically been told they would, demonstrating that access was not the issue. I also remained in communication throughout my tenancy regarding billing disputes, maintenance concerns, and Housing Stability Court proceedings. Much of that communication occurred by email and is documented. The issues described in my review—including the persistent roach problem, billing disputes, payment processing issues, ceiling damage, and inconsistent communication—span nearly my entire lease, beginning within my first month of residency. My review reflects my personal experience over the course of my tenancy and explains why I chose not to renew my lease.