Wesley St. James Apartments at Sandy Springs

I’ve been living at this complex for over a year, and unfortunately, my experience has been extremely disappointing. While the community itself appears clean and quiet from the outside, living in the unit has been a completely different experience. The complex has a serious pest problem that pest control has not been able to resolve. I have dealt with ROACHES, millipedes, spiders, fruit flies, and silverfish in my apartment, the breezeways, and even the gym. I’ve never experienced an infestation like this in an apartment complex. Maintenance has also been frustrating. Requests are sometimes marked as “completed” even though the issues have not actually been resolved. I continue to deal with power outages/tripped breakers, mold, and ongoing pest issues. The leasing office/Manager Juan has been extremely unresponsive when it comes to concerns, with emails and calls often going unanswered. I have received assistance from two young ladies who have been helpful, but the older adult management has refused to come out and personally inspect the issues I’ve reported. The garage is another major concern. Residents are charged to use it, yet it is poorly ventilated and has water leaking into it. After keeping my BMW in the garage for only about a week, I discovered significant mold growth inside the vehicle. Management has not offered a remedy or compensation and instead insists there is no mold in the garage, even sharing their own personal experience as a solution rather than addressing the issue. A garage door was supposedly being replaced, and as of now, there is still no update on the replacement. Unfortunately, the mold issue isn’t limited to the garage. There is also visible mold around the window seals in my unit, along with poor ventilation throughout the apartment. There are also ongoing electrical concerns. The wiring and electrical system appear outdated, and the breakers trip simply from using the microwave and AC units. My electric bill has been around $280–$350 per month for a 3-bedroom apartment, which is extremely concerning given the ongoing electrical and ventilation issues. The apartment also has poor insulation and installation. You can hear your neighbors sneeze through the walls, making it difficult to feel like you have any privacy. As of today, these issues remain unresolved: power continues to trip, mold remains a concern, and the insect infestation continues. The community may look clean and quiet when you first visit, but my experience living here has been very different. I would strongly encourage anyone considering this complex to do their research, ask detailed questions, and thoroughly inspect the unit and surrounding areas before signing a lease

Love living here! The maintenance team is amazing! They always respond and resolve issues in a timely manner!

Unfortunately, my experience with this property has been disappointing. Shortly after moving in, I started finding a significant number of large bugs/millipedes around my apartment, including in the hallway right outside my door. Even more concerning, one actually came through the bathroom exhaust ventilation duct and literally fell on my head while I was in the bathroom. I have already contacted pest control because this is not something I would expect to deal with immediately after moving into a new apartment. The fact that they appear to be entering through the ventilation system makes it even more concerning. The apartment itself has some good features and the location is convenient, but pest control and the condition around the unit need serious attention. I hope management addresses the source of the problem rather than simply treating the visible bugs.