The Place at Grand Lagoon

I had several maintenance items that I had put off for a year. When I finally put in the requests, the Maintenance guy was out within a day and completed all repairs. I was impressed by his prompt response and knowledge.

Nice apartments perfect for kids School and daycare walking distance ✨👌

Very disappointed. Love my apartment, but it took them months to fix my fridge (had no fridge the entirety of that time) and any work orders that I put in take months to complete… I don’t think I’ll be renewing, unless management gets it together or South Oxford arranges for a better management.

I love it here. My apartment is fantastic. The office staff is amazing! Management has changed hands since I've been here but over all it's been great regardless of who's managing. The rent is a little much but it is worth it to be part of a community. Shayla is my favorite in the office and when I lost my job and found a new one they worked with me and allowed for me to be late with a promise to pay. No anxiety-driving or threatening notices. As long as you tell them what's going on they will be there for you and do whatever they have to to keep you in your home. I love the pond and feeding the turtles. (Which don't mind hand feeding...btw. they will come up on the bank and accept bites of lettuce). I love my home here. I love The Place at Grand Lagoon!!! Their maintenance team is absolutely the best. Shayla is the kindest person that could ever exist. She has helped us so much in our adjustment to exactly how expensive... This part of Florida can be. The pool and the events they hold there, the pond, takes a little bit of the stress that comes with being a PCB resident away. As a correctional officer, sometimes things happen that are hard to cope with but she has helped me leave work where it needs to be. She really is a friend to her residents when they need her most.

This Place is rat and roach infested no one should live here it need to be close and demolish are hire new staff and fire all those lazy staff especially (shayla!!) because we’ve reported this problem to her about 10 times she doesn’t do any more than give us attitude about it.! Worst experience living here swear please don’t move here!!