The Province

would not recommend living at this property based on my experience. Maintenance requests are frequently ignored or delayed, even when they involve serious issues like leaks and water intrusion. When repairs are finally made, they are often superficial fixes instead of proper, lasting solutions. For example, areas with visible water damage were simply painted over rather than fully repaired and inspected, which raises concerns about hidden mold and long-term health and safety risks. In addition to the maintenance problems, there have been ongoing issues with bugs and roaches in the unit and surrounding areas. Despite reporting this, the response has been slow and ineffective, and the problem has continued. A clean and pest-free environment should be a basic standard, and it has not been met here. Communication from management has been poor overall. Follow-through is inconsistent, and it is difficult to get clear answers or timelines. The front desk staff have also been unhelpful and often come across with an unfriendly, dismissive attitude when residents bring up concerns or ask for assistance. Instead of feeling supported, interactions frequently feel like an inconvenience to them. Between the unresolved maintenance issues, pest problems, and negative customer service experiences, living here has been frustrating and disappointing. If you are looking for a place that is responsive, professional, and proactive about property care, you may want to seriously consider other options.

To be completely honest, save your time, money, and health by never living here. They do not keep up with the apartments at all; the photos online are extremely deceiving. Management will enter your apartment without notice or even telling you they are coming in. The gym is tiny, and machines are ALWAYS broken. When I first moved into the apartment was disgusting, and they were actively painting. To my surprise, less than two weeks after moving in, our apartment was filled with mold. When contacting management, they said they would "fix" it, but they came and just painted over it. A few days after that, the mold came back even worse, and I ended up having to go to emergency care due to respiratory illness from the mold. We had to live in a hotel for two weeks while they "fixed" the issue. About a month later, the mold came back, and we once again had to move out to an apartment. Keep in mind all while paying rent. The management is terrible. I have not been able to use my restroom for 5 days now, and they haven't done anything to resolve this issue. Truly so many better places to live than here DON'T DO IT!

I moved into the province last month and all I can say is that I can't wait for my lease to end. The room that they show you on tour looks nothing like the actual room you will get when you sign the lease unless you're unit is a cottage home. When I moved into my unit, it was completely dirty. They said in the email that they would not be able to clean the common living area because someone was already living in the apartment but the room I would be staying in would be clean. Spoiler alert, it was not cleaned at all. The walls had stains all over them, the toilet had not been cleaned, and the floors had not been swept or mopped at all. I had just had surgery that week so my poor mom had to clean it all. The staff also just marks your service requests as completed even if it hasn't been completed yet. I put in a maintenance request on a broken closet light and it was marked as completed the next day, and yet my closet light still doesn't work. My breaking point was tonight when I saw the most ginormous roach ever just crawling around in the kitchen. My mom said that she believed that there might be roaches so she called the province to inform them, they told her that they will send pest control to the unit and guess what, they never did. How am I supposed to sleep tonight knowing that a huge roach is running around somewhere in my kitchen just laying eggs. This sucks, I was planning on renewing my lease for the fall semester but I definitely won't now.

I have been renting from The Province in Tampa, FL for about two and a half years, and I can honestly say I have never had any problems. Ms. Hannah and her staff are extremely helpful and understanding, and they are always ready to assist whenever needed. The apartment is comfortable, and my mother and father truly love it as well. A special shout-out to the maintenance team for always responding promptly whenever I need assistance. Overall, it has been a great experience living here. from Perez Family Sending very Big Thank You Ms. Hannah

My roommates and I began our lease in August 2025. Since living here for the past 5 months, we have had many service requests and incidents that haven't been properly addressed. Our dryer simply does not dry. It burns. Anytime we run it, it makes our clothes smell burnt, even burning holes in a few of our clothing pieces. We understand the wear and tear of any machine, but for the past five months, we have brought our concerns to management multiple times, and nothing has been done. We were even told at one point that they have plenty of new dryers on site to replace ours when we went to management in person last month. We still have not received anything. In fact, a few weeks ago, we had someone look at our dryer. Just look. Looked at it and left. Following that, we had a couple of workers go behind the dryer, trying to fix it, I'm assuming. Now, it is inoperable. In addition to that, our AC went out a couple of months ago. That took two weeks to fix. We had a temporary unit for a few days, then they took it out, leaving us with no AC and no temporary. While this was happening, our AC unit was running, but no cold air was being produced. Our electricity bill was through the roof, even with no AC. So, we brought our concerns to the office. They agreed to take $40 off each of our electricity bills. That never happened, we all had to pay the extraordinary amount in order to pay our rent. As much as we love living here, we signed our lease with the basic expectation that we would have working utilities. After five months, that basic expectation has not been met.