Mercury 3100

SHORT SUMMARY: Constant mold, constant cannabis smell in bathroom, dirty upon arrival, and suspicious energy bills. They love paint, expect nearly every surface and port to be painted and ports non functional. Also shout out to Collin, he's genuinely great. See below for in depth details: Not a good experience. Rent is expensive and I was charged an insane amount for electricity during the winter when I was the only one home for the break, and keep in mind I was at work from 9-6 almost every day so electricity usage was kept to a minimum with lights off. The charge was nearly double what we are usually charged which is unacceptable. On move in the rooms were nasty with dead bugs in the open, as well as dirty showers and sinks, the cabinets were disgusting as well. The Ethernet port had been painted over as well as every other surface including charging ports and light switches. It took more than 5 trips out from service to fix all 4 of our Ethernet ports (which were broken in the first place because they had painted inside the port). To add to that the management does next to nothing to enforce rules. The entire time I was at the apartment there was another apartment next to me that smoked cannabis, and the smell would leak into my bathroom, room, and kitchen. It got to the point to where there was smog in my bathroom. When reported to management they said they would send an email regarding the rules to our complex, and despite me sending multiple emails and making multiple calls, every time they said that they had to see the issue/smell it for themselves, yet would not come out until a week later to "check" on the smell despite it obviously having passed. I'm so tired of all of my stuff and my room smelling like cannabis and cannot wait to move out. The walk in closets are nice, just keep in mind they were designed improperly and have zero ventilation so they will always have a musty smell no matter how clean you keep it. The bathroom fan is underpowered for the space, meaning that mold thrives in the bathroom. The sink and shower drains also clog every other week. I also must mention that on move in day my roommates room had black mold above the bed, and even the freezer had black mold, how does that even happen? To add to all this, I was also attacked by a raccoon while leaving my apartment 😭. 0/10 would not recommend, there are so many cheaper places. I do not blame the actual maintenance people at all, only management, maintenance team is great and quick to respond to issues, but their hands are tied when it comes to enforcing the rules.

Christian helped me in the leasing office, and he was awesome!! I asked so many questions and he was so kind, patient, and did everything he could to resolve any issues. He really made a normally stressful experience effortless and supportive! Thank you Christian!!!

Terrible management. Difficult to speak to anyone of competence. Very poor quality.

Isabella was very knowledgeable, friendly, and professional. She explained everything in detail and answered all of our questions. She's great!! (Arlene)