Melbourne Commons

Vicky, Merrick, Rachel, and Lori were awesome! Excellent service and very professional!

Vicky, merrick rachel and Lori were very helpful.

I have still not received my security deposit refund despite following all the required steps and my lease ending 3 MONTHS AGO

WORST EXPERIENCE EVER!! They are Money hungry and that’s it! It’s been Two months since I moved out they haven’t given me my deposit back. They don’t care about maintaining their buildings. Everything was filthy and gross when i moved in. They don’t care about you, they JUST WANT YOUR MONEY. They won’t help you in emergencies or move outs. They do not help you find someone and if you find someone for your place they have 10 hidden charges that you will have to pay. They say they are a ‘business’ and do not know how to deal with humans. Pathetic!! Inhumane!!

Beware!! After communicating to my son that his first month rent would be prorated since he was moving in after the 25th day of the month, they dated his lease with a start date of the 23rd so that they could charge him an entire month of rent. When confronted with their verbal agreement (documented in text messages), they said “We apologize for the miscommunication”, but refused to honor their agreement and charged an entire month of rent. I can’t speak to the quality of the apartments, but the management has no scruples or common human decency and will bait you with their pre-signing communication but switch the agreement when they create your lease. So BEWARE!! Wish we had paid more attention to the bad reviews before he signed the lease. I tried to file a complaint with the Better Business Bureau (BBB), but this business is not listed with the BBB. That should be a red flag for any prospective tenants.