The Point at Palm Beach Grove

We moved in January and have been very happy with the complex. Everyone in the office was helpful throughout the application process. It seems like they make a very big effort to keep everything clean and in good condition. The maintenance team is always around and very helpful if we need something. We like it here.

I’ve been a resident here for three years and honestly, this is one of the best properties to stay in. The staff is wonderful and very attentive to the needs of its residents. My biggest compliments go to Anthony in the maintenance team!! He’s always friendly and quick with requests. Also in the front office, Kempe!! He is always kind and patient. It’s important in this economy when you have to rent to feel valued

Went to see a unit on Friday and everything was so perfect. Kempes was great and helped as much as possible. The complex was having a move in deal if you apply within 48hours of viewing. I did the application the following morning but due to getting sick over the weekend, I didn’t get the chance to upload the photo of ID nor proof of income, but later that day got an email for a denial. I found that odd being that I didn’t get to upload the needed documents. In the email it mentions that the denial was for fraud alert and eviction, although neither my wife nor myself has any evictions nor credit issues. & I have been with my main job for 5years. I was advised by Kempes to call the third party they used for screening but the third party advised that the complex added information both incorrectly and prematurely, being that the main documents were not yet provided. It’s impossible to verify. They also advised to speak to the leasing office because the fraud alert was from apartment complex I applied for and not the third party company. I just moved here from Arizona and trying to get into a new place, so I decided to go up the complex for further assistance. I showed how the paperwork the leasing office showed did not match what the third party sent to my email as well as letting them know what I was told by the third party but it didn’t seem to be a a serious issue to the woman I spoke with in office. I now can’t apply for anything because it’s listed on all the bureaus twice! And they’re all telling me the same thing…That is started with this site. I now have to call every bureau to keep trying to get it removed but it now delays me into finding my new home because I can’t apply to anywhere due to this!! This was very unfortunate and now having to have my lawyer involved.

GREAT SERVICE! I I’ve had a couple of items that needed to be fixed, as is to be expected when you take possession of a new apartment. Giovanny, a shining star of a maintenance technician, was incredibly professional and kind! He was very patient and took the time to find the solutions to the problems I was experiencing. He fixed everything and I haven’t had any problems since! Kempes in the office was also very patient and helpful in making sure that I had my requests put in properly.

I’m thrilled to share how amazing my experience at this apartment community has been, thanks to the stellar team of Anthony, Gio, and Kempes! Their impeccable work keeps everything running smoothly—The grounds are pristine, issues are resolved fast, and their friendly vibes are unmatched. Couldn’t ask for a better crew!