Ridgemar Commons

Don't live here. They charged my daughter unethical charges just to get an updated apartment paid for by a former resident. The manager and staff also lied on her when it was time for her to find another place to live. When she called to clarify what they told her soon to be landlord, they told her it was a misunderstanding and that she was right.

Don’t rent from here. When you leave, they charge you for damage for the entire floors although you didn’t damage the entire unit. Also, they threaten to send you to collections if you sue them as a way to use excessive force and coercion.

I don’t typically write reviews. I do read them, and I am grateful for all the people who take the time to give honest feedback on their experiences. But generally speaking, I have sort of a caveat emptor approach to life and I usually just figure, oh well, lesson learned ig. Other people might have different experiences than I did, don’t let me bash something indiscriminately. Having said that, let me give you some valuable advice about Ridgemar Commons and how to deal with the Property Manager from Hell. To start with, there were many things I loved about living at Ridgemar. My unit was small but in great shape. It was typically pretty quiet (though if you can, try to get an upstairs unit as there seems to be very little dampening of sound between floors and the footsteps overhead can be obnoxiously loud), parking was close and plentiful, and the location is fantastic. I cannot say enough good things about the maintenance staff, especially Adonis, who was the go-to guy for my building. They were quick to respond, super knowledgeable and skilled at what they do, and are just generally good people I enjoyed being around. The problem was literally one person -- the property manager. For the life of me, I can’t remember her name anymore, which was annoying at first because boy do I want to call her out by name. But then I realized that my brain had opted not to store that information and honestly? Mad respect for that. So the details of my story are insane and lengthy so I won’t go into it here. And in all honesty, the issue began over a mutual mistake that we *both* made. But although I immediately owned up to my error once I understood what had happened, she kept doubling down again and again, *insisting* that she had done something that she absolutely did not do. The upshot of it was that I was being told that I had canceled my lease when I had not and that I needed to be out of my unit in 48 hours because it had already been rented to someone else. I called two attorneys I happen to know, explained the situation, and asked if I had any recourse. Both of them gave similar advice, which was that yes, I could take this to court, but without documentation proving what either of us had done or not done, it would be tricky to litigate and resolve. So I did some digging, and finally found the company who actually owned the complex. I reached out to them and within days I had a new year-long lease at the same rate. I spent that year just keeping my head down and biding my time. Until today. Because now, after I have moved away, received my deposit back, and it has cleared my bank, I am here to warn others about the unprofessional, dishonest, and aggressive way this property manager handles tenants at Ridgemar Commons. I wish I could express to you all how bad this situation got, how distressed and terrified and anxious I was for those few days. I couldn’t eat, couldn’t sleep, cried constantly, felt shaky and lightheaded, and had a racing pulse at all hours of the day. It’s the closest I have ever come to a complete collapse. And it was all because ONE PERSON refused to admit that she had made a mistake. So what’s my advice to folks thinking about moving to Ridgemar Commons? There’s still a lot of good things about this place, and for the most part they outweigh any of the negatives. But take it from me: be prepared. Go into it with your eyes open and know that the only person you can fully trust here is yourself. Document absolutely everything. In writing. Do not be afraid to talk to attorneys and to tell the property management that you have. And if push comes to shove, reach out to the company that owns the property (they’re not always easy to find, I had to do quite a bit of sleuthing). You are your own best advocate. Don’t be taken out by someone who parades around as an adult but has not yet grasped the concept of owning up to mistakes and correcting them or taking responsibility for her own actions. Good luck!

Sarah and the rest of the team here have been excellent! A smooth move in and no issues so far.