Canopy Apartments Gainesville

bri was absolutely amazing

Brianna, who gave us a tour and was great. She was very informative however not being able to see an actual unit was displeasing and we are not going to rent somewhere where we cannot see an actual unit. The property and amenities look nice, but without seeing a unit, we are not committing.

At first I was hesitant to move in because of the reviews, but the Canopy staff has been very helpful for the past month, answering my 257,625 questions lol. I moved into a BEAUTIFUL unit with a great roommate and got everything I wanted and more out of the apartment. I wanted to live on the 3rd floor, a very clean roommate, have a fabric couch, updated appliances, and that is exactly what I received. The staff took the time to clarify any concerns I had, and treated me with kindness and understanding. Very excited to live at Canopy!

The worst apartment complex I have ever lived in. Steer very clear from this place especially with the new changes they are making. My apartment was nice to be in only after I had to clean everything in the common areas myself upon moving in. It was a disaster walking into my new unit but after that everything was good for about a year… UNTIL the new management. They started allowing random people NOT students to move here, ranging from people in their 40s, drug dealers, etc. I literally witnessed many drug deals as well as seeing guns near my apartment; voiced my concerns and they did absolutely nothing. I also have gotten countless important packages stolen from in front of my door, and this has happened to others as well. There is a homeless encampment behind the trash chutes which people walk in our community to get to. They do not clean the surroundings areas anymore they used to pressure wash every few months. Now there is trash everywhere up and down the stairs and so dirty. People have random dogs and they don’t even check if they are supposed to be there and they do not enforce anything about dog poop, there is literally dog poop everywhere! My air conditioning was so outdated and it would leak every day and turn off, as well as mold everywhere. I had a mold problem in my laundry room that was on and off and they totally discarded that issue. Beware of the hidden fees as well, they will charge you $15 to be on the top floor, $15 for community events that conflict with everyone schedules and very cheap events. They added water to our bill halfway through the year when they never charged in previous years. When I first moved in it was advertised as student living and this is now far from it. They focus more on minuscule things rather than addressing issues the property actually has. The road to get to the complex is filled with passed sex offenders and it’s shown on the registry so I recommend not walking alone at night. People I know have been chased and their cars have also gotten broken into, there are no cameras on the property except the front office. They know about all of these issues and still continue to do absolutely nothing about it.. Don't even get me started on how rude the office staff is as well as how they don’t do their jobs correctly. I had to do the sublease process myself and they seemed to not even know how it worked. Make sure to read your lease throughly because they will try to sneak some sketchy words in there. I am so grateful I have moved out of there and I hope they knock this building down and rebuild something better.

Good staff!