The Southerly at Orange City

I have reported the same noise problem several times, and it still has not been resolved. My neighbors use their washing machine after midnight, talk very loudly, and sometimes yell during quiet hours. This has become very frustrating because I cannot sleep or rest properly in my own apartment. I have contacted the leasing office several times and called the courtesy officer while the noise was happening, but no one answered. I keep reporting the problem, but no one provides a solution. Residents pay to live here and should be able to rest at night. Management needs to take these complaints seriously and take action.

Well, it’s been almost a year since I left this community, and after experiencing other communities in Florida, I feel better prepared to rate this place. First of all, the apartments were great. I never had any issues with the construction or the quality of my unit. They felt sturdy and even held up very well during the 2024 hurricane season. The biggest problem with this community was always the amenities. The grills were often dirty and barely worked, the jacuzzi was constantly out of service, and the overall cleanliness of the common areas was inconsistent. At the time, Stephanie was the property manager, and I have to say communication with her was always good. She was approachable and willing to listen. However, many of the amenity issues were initially explained as growing pains because it was a new community. As time went on, though, those same problems continued instead of improving. That was ultimately the reason we decided to leave. Overall, we had a wonderful time living there. Again, I never had any issues with my apartment, and the maintenance team was excellent whenever we needed them. Unfortunately, the overall upkeep of the community and its amenities didn’t meet the same standard.

We want to take a moment to thank Genesis, Taty & Noel for being attentive to our requests & prioritizing residents to the best of their ability. Genesis & Taty recently assisted us with a garage & I must say they went above and beyond to make it happen. We greatly appreciate the staff & the relationship they strive to keep with residents. Thank you Southerly Staff!

Absolutely recommend this property to my friends and family. Beautiful community and the service and support from the rental team and especially Genesis. She helped my mom get the perfect apartment for her needs.

Fast and smooth moving and application process by genasis peralta