Boca Bend Marina

Stefany did a great job with my apt transfer from 1 bedroom to 2 bedrooms. Love living here at Boca bend bend living here for 13 years going on 14 years

nothing good to say about it, they don't enforce community rules, I was without hot water for a week when I moved in, slum lords.... also the only time they responded to my concerns was when I threatened legal action. The manager on site is very unfriendly and seems like tenants are bothering her by asking questions. Corporate is not better. STAY AWAY

I would not recommend this place to my worst enemy and if I could give them a -5 stars, I would. I’ve never experienced anything like this in a rental process. I put down a significant deposit to hold an apartment for nearly two months and received an approval letter to move in, with the understanding that the unit was secured. I planned my move around that agreement. A WEEK BEFORE MY MOVE IN DATE, I was told there were other applicants willing to pay more and was pressured to increase my payment. That alone was concerning, but what made the situation worse was how it was handled afterward. I made multiple attempts to speak directly with management, including Stefany and Alicia, to resolve the issue and move forward. Despite asking several times for a phone call, neither of them made any effort to call me or have a real conversation. All communication was limited to email, which felt dismissive given the seriousness of the situation. Instead of working toward a solution, they unilaterally decided to refund my deposit—even after I made it clear that I wanted to move forward and simply discuss options. I was never given a fair opportunity to resolve the situation or keep the apartment I had planned on. The lack of communication, accountability, and basic empathy throughout this process was extremely disappointing. This experience disrupted my moving plans and showed a complete disregard for professionalism. I strongly recommend that anyone considering renting here proceed with caution and don’t assume that an approval letter and deposit actually secures your unit. The entire process was completely unprofessional and disheartening.

I’ve lived in this community for nearly four years and until recently had a positive experience. The residents here are great, Daniel (the newer leasing agent) has been beyond attentive to the community, and Joe in maintenance is always prompt and professional. We all love Joe! Unfortunately, my recent interaction with Fernanda Casanova in the accounting department was extremely unprofessional. She sent incorrect allegations regarding my renter’s insurance and then told me not to contact her if I had any questions. Being told not to ask questions while trying to clarify something you’ve been accused of creates unnecessary stress for residents. After living here for several years, I expect clear and professional communication from staff. I have documentation of this interaction and would appreciate corporate or property management reviewing how this situation was handled, as it’s concerning for long-term residents.

I absolutely love Boca Bend Marina, It’s like being at a resort. The property is gorgeous with multiple tiki huts right on the water and very safe. All the neighbors are super sweet & pleasant. The manager Danny is efficient, nice, friendly and is making a lot of improvements to the property. Joe the Maintenance guy is great too, overall an awesome team. I just renewed for my third time.