Price Match Promise
If you find your choice of accommodation available at a lower price on other third party student marketplaces, we will match that price at the time you make your booking.
This includes group booking discounts, incentives and 'refer a friend' offers.
We will match other third party student marketplaces’ price provided:
- The property and accommodation type on offer is the same;
- The tenancy length is the same;
- For group booking discounts, the group size is the same;
- For refer a friend offers, the number of friends make a booking is the same;
- The other third party student marketplaces’ price is a genuine offer (as determined solely by Student.com).
We will not be able to offer a price match in the following circumstances:
- If the other offer is made by an accommodation provider directly (i.e. not by other third party student marketplaces site);
- If the property/accommodation type is not listed or currently unavailable on Student.com;
- If the discount offered relates to supplementary services that Student.com does not offer;
- After you have made your booking with us.
In order to claim your price match you will need to do the following:
- Provide us with a link to the competing offer. We will need to check to make sure that it is online, available at the time of booking, and meets the above requirements;
- Inform us before completing your booking that you wish to claim the price match.